Anyone still waiting to simply confirm?

[Robbie51]

Originally Posted by CruisingAZ

I reserved one last night and printed my registration confirmation at that time, the very first line under the smart logo was my registration number, the e-mail they sent me is at home but I will look at it tomarrow and see if the number is on that e-mail.

There is no real reason to have the number as long as you know your payment was received and you have the letter that you posted, the number is only helpful in determining an approximent waiting time.

Everyone talks about #s on here so it was beginning to get to me. I was really getting confused. I thought people who confirmed were the ones getting reservation #s and that's why I was wondering why on earth had I not received one. I'm still going to call them for piece of mind. I'm glad I posted this thread, it sure has shed some light for me.

[CruisingAZ]

I think we put a lot of importance on the number because that is all some of us have, but when it comes down to it we will not get our car until we get it.

The number gives an idea of where in the waiting line we are, but the number does not control the order we ge tthe car in due to the fact that smart is spreading the cars out across the country so a dealer with few reservations will move through the numbers quicker than a dealer like mine with 1400 reservations and no real hope of getting 100 + cars a month (and my number does not tell me where in the line of 1400 that I am at).

[Carnut]

"It was and here is the email that was sent to my husbands email....(I'll be calling them Monday)."

Oh oh. So it's hubby that claims the confirmation was never received. ;)

[Robbie51]

Originally Posted by Carnut

"It was and here is the email that was sent to my husbands email....(I'll be calling them Monday)."

Oh oh. So it's hubby that claims the confirmation was never received. ;)

LOL We did it together. I was there.

[smartdabbler]

Originally Posted by Robbie51

It was and here is the email that was sent to my husbands email....(I'll be calling them Monday).

Dear Matthew,
Thank you for reserving your 2008 smart fortwo. We appreciate your enthusiasm for this very special car that is functional, innovative, fun to drive, and simply puts a smile on your face!
We are currently building our dealership network in anticipation of the smart USA vehicle introduction targeted for the first quarter 2008. Your reservation information will be sent to the smart dealer designated for your area. During the second half of 2007, that dealer will contact you directly to formalize your order, work out the details of your purchase agreement and arrange for delivery. Please be sure to keep a copy of your official confirmation of your reservation for reference. Should you have any questions, please call 1-800-smart-USA.
The smart USA team will continue to send you monthly updates on the smart fortwo, including information on vehicle features and accessories, the dealer network, and the US Road Show. Be sure to follow the tour map that we will post in late spring to our website. When the Road Show stops in your city, you will be invited to attend exclusive information sessions and test drives of the new fortwo. It will be an exciting chance to get up close and personal with the new fortwo.
Again, we appreciate your continued excitement for the smart fortwo. Please share the news about our Reservation Program with your family and friends so they also can be a part of this “smart� experience.
Sincerely,
Roger S. Penske
Chairman, smart USA
this message was sent by
smart USA
2555 Telegraph Rd.
Bloomfield, MI 48302
1.800.smartUSA
www.smartusa.com

I checked my email messages and have one identical to the one you posted here - however this was the 2nd email I received after reserving (this one came from customer-service@ib-smart.net). It arrived 7 days after my reservation.

The first email I received arrived the same day I reserved and came from noreply@smartusa.com and starts off:

"Thank you for your smart fortwo reservation. Your confirmation number is XXXXXX1324."

It then goes on to list my name, driver's license, address, phone, email and the preferred model and colors.

Double check your inbox for this earlier message.

BTW: both of these messages were sent with "Low importance"!!

Maynard

[Susie]

Thanks for the information regarding the registration conformation number. I was not aware what this number was but it looks as if my # is 1474. That means I still have quite a wait. This forum is great to answer questions you never knew you had.

Susie

[Robbie51]

Originally Posted by smartdabbler

I checked my email messages and have one identical to the one you posted here - however this was the 2nd email I received after reserving (this one came from customer-service@ib-smart.net). It arrived 7 days after my reservation.

The first email I received arrived the same day I reserved and came from noreply@smartusa.com and starts off:

"Thank you for your smart fortwo reservation. Your confirmation number is XXXXXX1324."

It then goes on to list my name, driver's license, address, phone, email and the preferred model and colors.

Double check your inbox for this earlier message.

BTW: both of these messages were sent with "Low importance"!!

Maynard

This is the only one I ever received. Ever since I reserved I even check the bulk mail just to be sure nothing is dumped there by accident. It's really weird.

[Smart_ABQ]

The e-mail confirmation came immediately after charging your credit card. You were also given the opportunity to print your confirmation that came up on the computer screen. I saved it to my desktop and it just shows your registration number, your personal information, basic car and color choices, and then it goes on with the "this is not an offer to sell..." etc. etc..

I have a 1411 reservation so I have a long wait too. However, I think the dealership can find you in the database if you have your number. I went to test drive the car and they asked me for the number which I did not have accessible at the time. I didn't need them to tell me the obvious as it's going to be hard enough waiting.

[4-2NV]

I did not receive the numbered confirmation, only the first one. Dropped into a dealer today to get on the orphan list. They had almost a 1 year backlog and told me to figure I'd get the car one year from the month I put down my deposit-October. *groan*

[Robbie51]

Originally Posted by 4-2NV

I did not receive the numbered confirmation, only the first one. Dropped into a dealer today to get on the orphan list. They had almost a 1 year backlog and told me to figure I'd get the car one year from the month I put down my deposit-October. *groan*

If Smart would just be better at giving out more info I think this would all be less frustrating. I am so glad I joined this forum. The info from everyone on here as been so helpful.