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I'm finally due to pick up my Smart tomorrow (6/11/08).
While I still think the world of the car, my dealership has been most unhelpful. Every bit of information they have given me has been wrong. Every date has been off, no phone calls have ever been returned, etc, etc.
I really hope once I get the car that I never have to deal with the dealership again. Their customer service is poor.
Sorry to hear that. Kinda in the dark here since we don't know where you are or which dealer you're using. Recommend talking to the General Manager if you're not getting what you want.
Congrats on the new ride!!! In case you need three to say it, talk to the GM, when you pick up the car, about the lack of communications and customer service.
I,ve had a similar situation at Bedford, Ohio dealership, but I received an e-mail this morning that my ride is in. It's been over a year and wouldn't you know I leave on vacation tonight for about 2 weeks. First vacation in years and first ever over a week. We will pick up the little bugger on the 25th. Hallelujah!!!!!!!!!!!!!! Now if my son doesn't burn the house down or party too hard while were gone all will be well with the world.
As soon as booking is opened.deliver as by the fixed date.
don't keep for long time in the show room.
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mike smith
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