How does smart usa contact reservation holders about Confirm/config?

spikey01 · 02-12-2008, 11:56 PM

E-mail. snail mail, or phone?

Karl Roth · 02-13-2008, 12:08 AM

You will get an email
karl

**SMART** · 02-13-2008, 12:21 AM

As far as I have heard smart usa contacts you via email first off and if they don't get responses they email. I recently updated some info and was very pleased to get a confirmation call afterwards.

gamernotwatcher · 02-13-2008, 12:20 PM

In the beginning, IB was sending out invites to config once a week, have we seen a similar pattern with 30 day notices?

UFOFORTOM · 02-19-2008, 06:35 PM

Quote:

Originally Posted by Karl Roth

You will get an email
karl

YOU WILL GET AN EMAIL.
I GOT MY EMAIL TO CONFIRM ON 2-15-08 AT 4:05 PM AND THEY ONLY GAVE ME UNTIL 2-23-08 TO CONFIRM**-8 DAYS, SO YOU BETTER CHECK YOUR EMAIL SEVERAL TIMES A DAY.
I CONFIRMED IMMEDIATELY, BUT NO MATTER WHAT I DID, I COULD NOT ADD THE ALARM SYSTEM, SO I WENT AHEAD & CONFIRMED, THEN I CALLED SMART USA & GOT THE ALARM ADDED.
THE CORRECT PHONE # TO CALL THEM IS 1-800-762-7887
YELLOW-BLACK-BLACK-ALARM