Thanks everyone! I guess I am not too worried about that e-mail after all since 10 days are loooooong gone! I did find it odd when I did confirm that I got the e-mail one day and they called me the next because it had been almost 24 hours and I hadn't responded. My husband and I just hadn't had the chance to sit down together and look at the amenities, but they were quick to call to ensure we did it.