zip codes are the key i think!?!?!?!?!?!?

[maxtraxduffy]

ok this might have already been pointed out , but here i go . monday i called smart ask wht they knew , well for the first of many call then new somthing. the girl ask my zip code and then she knew my name form the zip only. well there are only 200 people that live in my zip and i bet im the only one to order one.yes small town in eastern nc on the trent river close to the beach. p.s no houses for sale and poor jobs!!!lol but i love it! my number is a 1239 i think configed 12/21/07 and dealer in cary nc called and gave me my vin and said 30 day or less till i get my bumle bee!! so get a smart sooner and use an address out in the sticks!!!!!what ya think????

[spdickey]

I think they have tens of thousands of names, addresses, phone numbers, email addresses, configuration details and more in a data base.

I think when they look things up they can do it either by name, phone number or ZIP code along with any other field.

Since ZIP code has the least number of digits you have to verbalize to the call center operator, they asked for that one. Other call centers for different companies ask for phone numbers, some account numbers, some by name. Depends on how the call center is set up.

ZIP codes matter for delivery (dealer assignment), how they ask you at the call center to find your record, not related to delivery time at all.

[maxtraxduffy]

true spdickey but i thing it works with smarts 0$ add spend spread them out all over and get more word of mouth. just a guess thoe