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Old 11-22-2007, 08:58 AM   #1 (permalink)
 
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April 6th Reservation, got confirmation

My reservation was put in on April 6th, and on Nov. 20th I got a call from Smart to ask why I had not confirmed. I never received the e-mail, and they re-sent it that day.

I confirmed my Blue/Silver Passion, with everything but the leather seats. I sure hope there is some way to get the other items in that Package without leather...

I'd also love to know how many other Central Texas people are already confirmed...

Happy Holidays to all,

Jeff
Austin TX

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Old 11-22-2007, 09:50 AM   #2 (permalink)
 
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Thanks for the news Jeff

However this adds to my concern you are about the 4th or 5th that had to call or got called and find out about the confirmation notice....

Glad you got configured...with a little luck you and I will meet at the dealer as they prep our cars... being a few days behind you but knowing they are group shipping should make for meeting new local friends...

1215 and still not configured yet...
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Old 11-22-2007, 04:17 PM   #3 (permalink)
 
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Jeff,
I'm in the Dallas area. reservation #1200, I think I reserved on the 19th of April. Glad to hear they called you, I wonder how many people have not received "THE email" and missed the phone call! I'm nervous b/c I'm leaving Wed. the 28th for a vacation in Spain then get on a cruise ship from there and don't get home until Dec. 16th. I've never taken a laptop on vacation and never used WiFi. I'm not sure I know how to do it. Maybe someone on the ship will help me. I wish SMART would give us a couple of weeks to reply, with a re-send of the email after the first week. I wish I could test drive one without power steer assist so I know if I want to spring the $450 or not.
Vicki from Dallas
yellow/silver/beige/passion owner wannabe

Last edited by Yellowcarsrock; 11-22-2007 at 04:20 PM.
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Old 11-22-2007, 06:40 PM   #4 (permalink)
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Vicki, I can tell you that my wife had no idea her test drive was without power steering as the steering effort felt the same as her Jaguar.
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Old 11-22-2007, 06:59 PM   #5 (permalink)
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Quote:
Originally Posted by Fredvon4 View Post
Thanks for the news Jeff



1215 and still not configured yet...
Just another 2-3 weeks for you.
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Old 11-23-2007, 04:07 AM   #6 (permalink)
 
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Yellowcarsrock

I am leaving on business Wednesday 28th and have same concerns with my 1215 res number

I am going to call Tuesday 27th and express my concerns to the SmartUSA 800 number and see what they can do about adding additional contact info

I am also going to set a rule in outlook to forward any mail from Smart USA and any variants to my wife and brothers e-mail accounts

One way or another I think I could get on line--- or last ditch...call SmartUSA and configure...according to another member here , the nice folks at the 800 number can add or delete from the configuration ---so that is a viable option sans internet connection....

BTW I probably am "configuring" a Passion in Yellow/Black/Black leather with most options...
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Old 11-23-2007, 07:21 AM   #7 (permalink)
 
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The only time you should notice the lack of power steering on this car is at a dead stop, as soon as you are rolling it should not be bad. This is not based on experience with a smart but with other cars, heavy big tire stuff is the upper body workout recipe. The only reason my car will have it is my wifes insistance on the heated leather seats... go figure
karl
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Old 11-23-2007, 12:00 PM   #8 (permalink)
 
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I'd love to have those people check their spam filters.

Quote:
Originally Posted by Fredvon4 View Post
Thanks for the news Jeff

However this adds to my concern you are about the 4th or 5th that had to call or got called and find out about the confirmation notice....

Glad you got configured...with a little luck you and I will meet at the dealer as they prep our cars... being a few days behind you but knowing they are group shipping should make for meeting new local friends...

1215 and still not configured yet...
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Old 11-23-2007, 01:35 PM   #9 (permalink)
 
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Cool Dave Blais

Jeff:
I am 1266 registered June 20 07 and have not heard a word from Smart.
I have e-mailed them and hope for a reply soon.
I need to try and find out who the designated dealers may be in Houston.
I read the original documentation with the registration and it seems to indicate that the first contact would come from the dealer.
What are your thoughts.
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Old 11-23-2007, 01:40 PM   #10 (permalink)
 
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Hang in there!! I'm 1206 and haven't heard anything yet, but I'm hoping to next week!!!! GLTA.
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