The best way to explain Orphan list is that when someone who paid $99 for a smart reservation and then configures (orders) the smart they want, if they then decide the car is not what they want or they can't afford it (job loss etc.) or have an unexpected addition to their family, for any reason cancel and get their $99 back, then when their car arrives at the dealer the dealer is required by smart to 1st offer the car to current reservation holders who have put their name on a list at the local dealer. The dealer begins calling down their list of people wanting to adopt an orphan until someone says, "I'll take it!"
If this sounds like its for you, then 1st get on the reserve list for $99, 2nd go to your local dealers within a reasonable distance from you and get on their list of potential adoptees, Orphan list. 3rd, make sure you give a phone number that can reach you at any time so if offered you will get the call. 4th, keep in touch with a sales associate periodically so they will know you are serious about your desire for an orphan. They will look out for you if they know you will be a quick sale for them.
I reserved in late November and got a reservation number of 1423. Put my name on the local dealer's list the 1st of February. Got a call on a Saturday at the end of February and took my smart home the same day. To increase your chances of getting a car, try and be as open to any available car as possible. We told the dealer we would take any passion with a silver tridon cell, any body color and any options. The 1st call I got was for a car with a black tridon cell and we turned it down, stressing that we were totally flexable except we wanted a silver cell. We were lucky and got a call a week later with an acceptable car.
Fortunately we had a great dealership at Bob Neil smart center in Winston-Salem, NC and they didn't try to fleece us like some dealers do by adding unrequested dealer accessories just to raise the price and make additional money on the car.
We still have our original reservation intact, even though we accepted an orphan, and we configured the car in late April with the options we want and should get that car in the Oct 08 to Dec. 08 range. We will probably take that car also and my wife and I will both have smarts. If we decide we don't want 2 smarts it will be no trouble to sell one of them, possibly for a profit, or cancel the reservation and get our $99 deposit back.
Hope this helps in understanding how the process works! Whew, I am out of breath now! ;)
