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Old 03-13-2010, 02:11 PM   #1 (permalink)
 
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New Dealer

Good Afternoon everyone! I am not a Smart car owner. (sorry). What I am is an employee at a new dealer (Remind me what they're called? Smartcenter?) We open our doors on April 1st. I am currently a Service Consultant, but I am interviewing for the service manager's position. I wanted to introduce myself and get to know the cars a little bit. I would appreciate any tips you can offer.

Joe

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Old 03-13-2010, 02:52 PM   #2 (permalink)
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Welcome! So where's this new smart center located?
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Old 03-13-2010, 03:09 PM   #3 (permalink)
 
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It's in Trevose, PA. Just outside of Philly.
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Old 03-13-2010, 06:53 PM   #4 (permalink)
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Welcome to SCOA, jhbus! I have one tip for you as a smart employee - Treat your customers as your friends. It works!
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Old 03-13-2010, 07:27 PM   #5 (permalink)
 
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Where, where, where? I assume you're affiliated with another dealership, like, maybe one that used to sell Pontiacs/Saturns??
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Old 03-14-2010, 09:53 AM   #6 (permalink)
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this is very interesting.

Joe, as others have asked, could you please supply some more details about the dealership??
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Old 03-14-2010, 10:51 AM   #7 (permalink)
 
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I will have much more info after tomorrow, but here is what I do have:
Yes, we are currently a Saturn Retailer. Our address is 4437 Street Rd, Trevose, PA 19053. We officially open as a Smart Center on April 1st. We are a Faulkner Dealership.
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Old 03-14-2010, 12:07 PM   #8 (permalink)
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OK great. I know the area well. I graduated from Bensalem HS and lived about 5 minutes from Trevose. You'll have a devoted group of smart owners and you are welcome to join the Smart Alecs Car Club of the Lehigh Valley which is very active. We are particpating in the Allentown St. Patty's Day parade next Sunday. We have planned at least one activity per month.

Some of us own more than one smart. We will be willing to share lot's of information and this forum is the best place to learn about smarts.

I hope this is the beginning of a new partnership for us eastern PA smart owners and advocates.
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Old 03-14-2010, 12:13 PM   #9 (permalink)
 
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Awsome...just in time for higher gas prices for the summer!!! Now I do not have to tell people to travel 200 miles to look at smart.
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Old 03-14-2010, 12:56 PM   #10 (permalink)
 
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That is great. I dont live too close now, but I am moving to the philly area in June.
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