New Smart

[smartlex]

Yes, I finally picked up my Smart Cabrio in Orlando after about 9 months since my $99 deposit. Drives nice, feels like a manual that the car is shifting for me, doesn't bother me, I like it....But the only problem was the dealer's closing, want trauma. I guess I was neive to think that this new, eco friendly, fun looking car was going to produce friendly and honest dealers, Wrong!!
First I received a stern email teliing me that my car was arriving in two months and that I had not provided a response. When just a week earlier I went to the delaership to inquire about my car and gave my name and everything.
Then I received a call that the car had arrived, great...I went in to finalize the cost of my Cabrio no options, $16,590 plus tax, tag and destination? which I questions, but the paper work I received 9 months ago confirmed destination was not included in the $16,590. Ok I agreed to pay the destination and pick-up Friday. When I arrived I was unpleasantly suprised to find the $499 dealer fee. When I questioned it Julie said ..." all dealers have dealer fees!!!! What a scam, just another new car dealer like the rest of them. The "Smart Car Tour" last year convienced me to buy this car not the Orlando dealer. This dealer is just a pick-up point.....

I am sorry to be so negative about a nice little car that I really like . I do plan to join the club(s) and participate in events.

[jwight]

First, welcome and congrats on the new car!

Second, dealer fees have been a subject for discussion since Day One: Dealer Fees

Unfortunately, they seem to be unregulated in Florida.

[Dunerunner]

smartlex - Welcome to the forum!! That dealership taste in you mouth will go away the more you drive your smart!