I have to wonder if anyone in the supply chain at Smart realizes that the same parts that are used to create the car can be used to repair it. If they make even one more car on the assembly line, surely they can find the parts to repair a front end. To me it's mostly a matter of logistics and communication. The parts have to exist; if your individual dealer can't find them, you may have to look harder on your own or get assistance from multiple dealers.
This needs to be brought to the attention of the people in charge. Is Dave Schembri still open to direct communication? If anyone can get the right people involved, he can.
This is of high importance not only to the individual, but to the brand. Insurance write-offs due to unknown repairability are going to raise everyone's rates and cause denial of coverage, leading to zero purchases. Before that happens, the mere reputation that the car's "disposable" is going to grow and ruin the brand.
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