Answer from Bentley Publishing (Re: maint & repair manual)

[VinceLA]

lol! yeah...I did the same thing last year. Same reply.

[Old smart]

Comment from Bentley received this 24 FEB:

"From: Mercedes
Sent: 2009 February 24, 12:31:02
To: ........@..........com
Subject: RE: smart (Car) Manual

Message: Dear Mr. F.....,

Thank you for contacting Bentley Publishers and for your Smart car suggestion. The Smart car would be a great candidate for a Bentley manual. I will add it to our list. No promises when, but definitely a worthy title.

Thanks again,

-Charlie Burke"

[chieftmc]

At least Charlie Burke mixes it up a little instead of using "canned" answers

Of course, they all still say NO

[smartHHO]

better reply then I got from the one I wrote to.

[RACNXTG3]

hahaha like theyre really gonna pubish it but they should...

[winyan]

And here's the one I got today:

"Thank you for contacting Bentley Publishers. Your suggestion to publish a Smart service manual is a great one. It is an ideal candidate for us. We will certainly take your input under advisement.

Thanks for taking the time to write us.

Regards,

Charlie Burke"

Look kinda familiar??? *LOL*

win

[Smart Bob]

Has anyone contacted Helm Publishing in Detroit to see if they are interested? They publish most of the Service Manuals for both Domestic and Import Manufacturers in the US.

[Old smart]

Originally Posted by chieftmc

At least Charlie Burke mixes it up a little instead of using "canned" answers

Of course, they all still say NO

In my case. Charlie said "Yes," or at least it is on the list.

The import of it all is that Bentley is receiving our inputs and responding to them on an individual basis. Unlike like IB/smartUSA. I think that Bentley is getting the message.

[chieftmc]

Originally Posted by Old smart

In my case. Charlie said "Yes," or at least it is on the list.

The importance of it all is that Bentley is receiving our inputs and responding to them on an individual basis. Unlike like IB/smartUSA. I think that Bentley is getting the message.

Agreed

IF EVERYONE contacts them, then maybe something will happen

At least they ARE responding to us

[Godfather]

Hmmm........ went to Evilution's site about an hour ago, read for about an hour, learned all kinds of stuff........ perhaps certain persons here shouldn't have tried so hard to run him off. Who needs paper anyway?