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Old 06-23-2008, 12:08 PM   #41 (permalink)
 
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GREAT NEWS! I closed my door today while at lunch and my roof popped half way off my car!!! That's right!

The roof is sealed on to the car like a windshield and when I closed the door the seal broke! Now when I hit the slightest bump in the road it sounds like the entire roof is about to come off the car!

The dealer is sending me a loaner car and picking my car up. At least the dealer is doing a great job at taking care of me. I will be calling smart AGAIN.


Last edited by UNTODDLY; 07-14-2008 at 05:19 PM.
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Old 06-23-2008, 12:18 PM   #42 (permalink)
 
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Sounds like the dealer's body shop didn't seal the replacement roof properly.

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Originally Posted by UNTODDLY View Post
GREAT NEWS! I closed my door today while at lunch and my roof popped half way off my car!!! That's right!

The roof is sealed on to the car like a windshield and when I closed the door the seal broke! Now when I hit the slightest bump in the road it sounds like the entire roof is about to come off the car!

The dealer is sending me a loaner car and picking my car up. At least the dealer is doing a great job at taking car of me. I will be calling smart AGAIN. This is getting a little pathetic. I do not want to get this car back and 2 years from now the roof breaks free again or starts to leak water. I love my smart and the "fun" involved in owning one. But this is not fun anymore.
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Old 06-23-2008, 12:24 PM   #43 (permalink)
 
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One word - duct tape! ..... (oops, two words, but you get my point.)

That sucks bro! One little slip up from a heavy-handed baboon assigned to install sunshades at the factory has really caused you plenty of grief.
Let me know if they don't get it straightened out pretty soon. I have an extra roll of tape since I am not driving my Dodge right now... hehehe
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Old 06-23-2008, 06:27 PM   #44 (permalink)
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AFter also having an issue with my sunshade....

I decided to read all these posts to maybe gain some knowledge...all it did was confuse me more so I just went out in the garage, dropped the passenger side shade rail, which had come out of the rear clip, and investigated what had gone wrong with the whole thing.

I believe what started the whole thing was my sliding the shade back to open it abit too fast. When I did that, the small cords that connect each side across the front, via a spring between, caused the spring to rebound (extend) from the sudden opening force. As the spring returns to its normal length after being extended rapidly, the cord momentarily gets slack and jumps off the tapered pulley on the side of the roller that collects the shade when it rolls up during opening. (Each side has an identical, tapered pulley) Once the cord jumps off the tapered pulley, you lose spring tension on the whole shade on both sides and it is no longer balanced. One side or the other bunches up. That bunching up causes the metal shade slide bar to disengage the clip, further complicating the issue.

It is not that bad to reassemble but IMHO, should be more robust than it is. Take a good dose of *patience* before attempting to do this.....

I removed the passenger side track, (5 torx headed screws) and rested the track on my left knee while I rewound the cord on the pulley (the last turn is a PITA as you have to work against the spring tension slightly to get it on).
I then gently reinstalled the track back onto the pulley axle bearing to retain it in position in the track. Then I reinstalled the 5 torx screws and snugged them up evenly and firmly.
NOTE: Don't overtighten these as they thread into plastic standoffs molded into the roof and if you break one, it will have to be epoxied or *plexus'd* back into position before you can reinstall the shade rail. (OR have the whole roof R & R'd, which I would NOT have done. Refer to Untoddly's last post for reason why....
For those who may not know what *plexus* is, it is a very stinky, two part
"methacrylate epoxy" that will repair/stick to just about anything and it hardens to steel hard condition in just 1/2 hour- 24 hour full cure, allowing ample time to work it if necessary.
Its Plexus Corp pt # is MA-310 (50ml tube) and I've used it extensively for repairs at home and at work for years. It is far superior to any other epoxy that I have ever used. It will stick to smooth polycarbonate and other slippery surfaced materials (NOT teflon sheet)very well with little or no surface prep.
I still intend to have my shade replaced with the upgraded design when available. I just didn't want the strings and part of the shade hanging down as I drove the car, while waiting for the new parts to arrive and be installed by the dealer.
I also wanted to satisfy my curiosity with regard to just how this shade is constructed and operates.....and how it fails-
Sorry for not taking pictures. Too intent on gettin er done.

Final word from me on the shade track issue....DO NOT JERK SHADE RAPIDLY WHILE OPENING OR CLOSING. It will eventually malfunction.

John

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Old 06-24-2008, 11:15 AM   #45 (permalink)
 
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I have never tried to work on my sunshade myself and I never would. I did have did not have much of a choice in replacing the roof, the peice that came off of it that connects to the sunshade was broken and shattered.
I received a call today from the smart district rep and he assures me that this will be repaired properly and I will not have another roof issue again.
He made a good point... "if it is repaired correctly then you will not have another problem with the roof". I am hoping for the best. I have owned this car for 5 weeks. 3 of those weeks the car has been in the shop. Once again, I love my smart, but if problems continue I will be forced to part with it.
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Old 06-26-2008, 11:43 AM   #46 (permalink)
 
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Unbelievable

Found out the problem 2 days. Tried to fix it yesterday and it still pops out of the hook. Passenger side that is. And there is a thread about this already.

I made an appt with my dealer. Will post updates.

But in the mean time, I have been wondering why the rail pops out of the hook. Is it the tension of the shade that pulls both the rails towards the center? And in order to relief the tension one rail has to pop out?
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Old 06-26-2008, 12:03 PM   #47 (permalink)
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Quote:
Originally Posted by VinceLA View Post
Found out the problem 2 days. Tried to fix it yesterday and it still pops out of the hook. Passenger side that is. And there is a thread about this already.

I made an appt with my dealer. Will post updates.

But in the mean time, I have been wondering why the rail pops out of the hook. Is it the tension of the shade that pulls both the rails towards the center? And in order to relief the tension one rail has to pop out?
I have had my shade replaced already, and I am having the same exact problems with the replacement shade. After talking with David at Laguna Niguel Mercedes/smart, he informed me that smart is aware of the problem...and have been working to fix it. They are sending out a new batch shortly to replace all of the defective units. Essentially, the problem is that the fabric the shade was made with was too narrow...thus pulling tension towards the middle as you have stated. This means that the problem will arise no matter what we do. So I have decided to let it rest and just wait for the new batch to come in. Should be interesting to see if smart actually adjusted the width of the shade material. Just thought I would let you all know what I have heard. ;)
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Old 06-26-2008, 12:35 PM   #48 (permalink)
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I have had no problems with my sun shade except I am not fornd of sun-roofs in the first place and you still get a little heat through the shade in the day and when I sit up in the seat my hair will brush the shade when it is closed, which bugs me.

I went to my local Hobby Lobby store and bought a sheet of foam-board and cut it to fit the sun-roof and a little extra to slip under the trim on each end. I split the board in half across the width of the car so I could slip each piece in and push it under the trim in the front and rear of the roof. I also cut it wide enough that I had to bow it to fit it on the sides. I then joined the two halfs with alum-tape and I will leave the sun-shade open.

The board is white poster papper on both sides with a foam core so it is insulated, I may cove the inside with fabric or contact paper to match the interior later.

The botom line is no more sun-shade problems and less heat in the cabin.
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Old 06-26-2008, 02:44 PM   #49 (permalink)
 
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Originally Posted by ShaneXman View Post
Just thought I would let you all know what I have heard. ;)
Shane, thanks for the input! Really appreciate this. ;)
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Old 06-26-2008, 02:55 PM   #50 (permalink)
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Quote:
Originally Posted by VinceLA View Post
Shane, thanks for the input! Really appreciate this. ;)
My pleasure bud.
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LinkBack to this Thread: http://www.smartcarofamerica.com/forums/f25/anyone-have-sun-shade-problem-7382/
Posted By For Type Date
Roof screen problem - smart USA insider This thread Refback 07-06-2008 04:38 PM
Roof screen problem - smart USA insider This thread Refback 06-17-2008 11:21 AM

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