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Old 05-28-2008, 07:14 AM   #11 (permalink)
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Well, a small rock barely dented the lower left side of our windshield on the 2nd day of ownership, March 1st. A couple of days later, there was a sudden downpour of cold rain and a foot long crack appeared from the bottom left going up diagonally.

I immediately ordered a windshield. After six weeks, I wrote a couple of “where is my windshield” emails to the Penske organization, and got some nice “we are sorry, we are so new, we made some mistakes blah blah blah” phone calls back but still no windshield after three months!

Hope you have a better luck.

Part price is a bit under $400.
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Old 05-28-2008, 09:38 AM   #12 (permalink)
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Location: Victorville, CA
Quote:
Originally Posted by WilyB View Post
After six weeks, I wrote a couple of “where is my windshield” emails to the Penske organization, and got some nice “we are sorry, we are so new, we made some mistakes blah blah blah” phone calls back but still no windshield after three months!
Wow, 3 months! I too got a rock crack the second day. I immediately used a windshield repair kit from Pep Boys as the crack was only about 1/2 inch long, and I've had good success with these repairs on other cars. So far (2 weeks) the crack hasn't grown, but if it takes months to get a new windshield maybe i should order one now?

Stan
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Old 05-28-2008, 11:31 AM   #13 (permalink)
 
Location: San Diego
Drive: Smart Fortwo Cabrio
Windshields

I had to have my windshield replaced after getting a rock hit first day of ownership.

Windshield took two weeks to come and had it fitted by an independent guy as dealer wanted far too much money. You will need a new rain sensor if one is fitted as you cannot get a replacement gel pack for the sensor (Sensor approx $200)

Jonathan
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Old 05-28-2008, 11:59 AM   #14 (permalink)
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Originally Posted by jonwhite99 View Post
I had to have my windshield replaced after getting a rock hit first day of ownership.

Windshield took two weeks to come and had it fitted by an independent guy as dealer wanted far too much money. You will need a new rain sensor if one is fitted as you cannot get a replacement gel pack for the sensor (Sensor approx $200)

Jonathan
It is my understanding that there are two references for the windshield, one being specific to the rain sensor equipped cars. I was quoted approx. $700 by the windshield specialist, but now Penske will pay about 1/2 of it. I do hope they ordered the right windshield!

About two hours after my post above, I got a call from the windshield company that my windshield is here. They have to keep the car for 24 hours to make sure all is cured right.
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Old 05-29-2008, 04:46 PM   #15 (permalink)
 
Location: Washington DC
Drive: Beatrice (or Beezie)
Got a quote from a dealer of about $577 + tax for parts and labor, which I don't think is half bad.

Safelite is cheeper on labor, but wants $600 for the windshield...

I have a $500 deductible with the insurance company I may not submit it if it's under $600. I've never had to submit anything to my insurance company, so I don't know if it would effect my premiums. Any advice would be greatly appreciated.

Mk
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Old 05-29-2008, 06:31 PM   #16 (permalink)
 
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Location: Great State of Texas
Drive: Smart Passion
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I had a bird fly into the lower drvr side corner of my windshield today,while I was going 65mph on the freway, coming home from work today. It made a loud thunk, and slid off. First time I ever had that happen in 36 years of driving. I think having the windshield treated with Rain-X helped with the sliding part and may have helped prevent any glass damage. Unfortunately the bird died on impact and was run over by the car in the lane next to me.
MMMMMMMM....Dinner!
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Old 05-29-2008, 09:54 PM   #17 (permalink)
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Location: Corona, CA
Drive: 2008 smart cabrio
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I'm just amazed at those on this thread and others on this board that don't carry glass insurance. It's not even broken price-wise, (pun intended), out on our insurance declaration page. I just simply tell our P & C provider, (MetLife), to add it. They have paid for at least 4 windshields in the past ten years with never a deductible, co-pay or increase in our premium. Do yourself a favor, and check with your carrier.
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Old 05-29-2008, 10:20 PM   #18 (permalink)
 
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Location: Bisbee Arizona
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Originally Posted by mkoryd View Post
I have a $500 deductible with the insurance company I may not submit it if it's under $600. I've never had to submit anything to my insurance company, so I don't know if it would effect my premiums. Any advice would be greatly appreciated.
Glass replacement has never had an effect on my premiums. I have a $50 deductible for comprehensive. Check with your insurance company. For me the difference between a $50 deductible and a $500 deductible was about $48 a year.
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Old 05-30-2008, 01:52 PM   #19 (permalink)
 
Location: CWE - STL
My real question is, can I run the windshield wipers with a switch (like most other cars) if I don't want to replace the rain sensor? I want to get the comfort package (for the leather only) but I personally dislike the auto headlights and wipers that come with it. I will try to disengage these as soon as I get the car.
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Old 05-30-2008, 02:03 PM   #20 (permalink)
 
Location: West Coast
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Last edited by artificial; 09-03-2008 at 01:40 AM.
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