Spark plug change out proces is not in the 451 manua
There are NO heat shields to remove
The smart techs were trained that the power pack must be lowered to properly replace the plugs
I proved to myself that they come out and go back in just fine with the motor in place
The plugs get replaced a 30,000 and they are not iridum or platinum tipped..
For What It is worth I have never seen a 100,000 mile plug that was any good after 50,000 miles
I posted a thread about plug changing with a few crummy photos
http://www.smartcarofamerica.com/for...ug-change.html