Not finding Reverse

[forestacademy]

Originally Posted by 1959_Imperial

I have 45,000 miles on my 2008 smart. It has had problems going into reverse SINCE DAY ONE (at 55 miles). I got the run around until it went past the poor 24K warranty period. Then I PAID to have the new clutch put in and it STILL DOES NOT go into reverse most of the time. When it sticks for up to 2 minutes the dash does not say "R" or "N" but it just is blank while the shifter is clearly in reverse. Yes, the seat belt broke, the little tabs on the tailgate broke after opening the tailgate maybe 25 times. The fan switch broke. The engine warning light keeps coming on (NO it is not the gas cap). The alarm key keeps falling into two pieces and the latest is the smart mechanic stripped my oil pan and I am on my 13th day without the car while they search for a replacement oil pan (an YES I have to pay for half of the cost. The security guard for the early bird drop off knows me by name.

Sounds like you need to go to a different service center.