Seat belt and/or seat belt tensioner replaced

[vwW12]

Under warranty. 11,600 miles, 16 months old. 1.5 days in shop, had to wait for part to arrive. Staff said seat belt had been replaced, text on invoice seems to indicate only tensioner was replaced.



They washed the car, whereas I didn't get a wash when we did the 1-yr maintenance. Go figure.

[fpage77]

What caused you to get this replaced?

[vwW12]

A persistent red airbag light appeared to the left of the instrument cluster.

Comments on the invoice included above states replaced seat belt tensioner but actual invoice description states seat belt replaced. Maybe one cannot buy a tensioner w/o buying entire seat belt assembly.

[SMARTPLUG]

The tensioner is part of the seatbelt assembly. Bob.

[lschmitt]

Originally Posted by vwW12

Under warranty. 11,600 miles, 16 months old. 1.5 days in shop, had to wait for part to arrive. Staff said seat belt had been replaced, text on invoice seems to indicate only tensioner was replaced.



They washed the car, whereas I didn't get a wash when we did the 1-yr maintenance. Go figure.

We just had ours driver side replaced @ a cost of $485.00 out of warranty and ext warranty does not cover it.

Our car is a 2008 with 15000 miles.

[chieftmc]

Originally Posted by lschmitt

We just had ours driver side replaced @ a cost of $485.00 out of warranty and ext warranty does not cover it.

Our car is a 2008 with 15000 miles.

Aren't you glad you got the Extended "Service" contract

[Smartfor2guy]

Had 2 passenger ones replaced under warranty - JUNK

[GiantKiller]

Originally Posted by Smartfor2guy

Had 2 passenger ones replaced under warranty - JUNK

I would think malfunctioning safety equipment would be a lifetime replacement. But I don't know. I think It should be.

[fpage77]

Originally Posted by GiantKiller

I would think malfunctioning safety equipment would be a lifetime replacement. But I don't know. I think It should be.

If you had a bump and your air bag deployed would you expect smart to cover the used up part.

[GiantKiller]

Originally Posted by fpage77

If you had a bump and your air bag deployed would you expect smart to cover the used up part.

No that would be silly, But safety equipment that can't even perform a normal function in ordinary use. Leaves me alittle uneasy about it performing in an accident.