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Old 04-02-2009, 12:34 AM   #1 (permalink)
 
spikey01's Avatar
 
Location: Valley Glen, CA
Drive: black and silver cabrio
Squeek/Rattle in cabrio roof rails

Okay, I've done some fairly exhaustive research on the subject now. It seems that there is a squeaking or rattling noise in the roof rails of the 2009 Cabrio models only. I happen to have both a 2008 and 2009 Cabriolet. Don't ask -- the 2008 is for sale. (It was an orphan.)

Anyway, I have isolated the problem to the roof rails of the 2009 Cabriolet. I noticed when I drove my 2008 that it did not rattle. The 2009 does. The 2009 roof rail seems to be slightly shorter than the 2008. I know this seems odd. But if you grab the roof rail with both hands and move it back and forth, there is about 1-2 mm of free play in the 2009 rail. There is none in the 2008. I have examined both of them carefully and can see no difference whatsoever. Perhaps they changed the gaskets, who knows? All I know is, if I swapped the roof rails between the 2008 and 2009, the problem stays with the roof rails. Sort of. what I put the 2008 rails on the 2009 car, the rattling stopped. When I put the 2009 rails on the 2008 car there was no rattle. Weird. However, the free play was still there.

So I looked for some sort of adjustment at the rear of the rail assembly, there is a bolt that protrudes down about 2 inches and a metal clip with a roller assembly on the end. This is the only part of the roof rail that can actually be removed or adjusted. So I went after that. See the photo.



Removing the entire clip and bolt assembly, which requires a star ratchet driver and a 10 mm wrench, and re- torqueing it seemed to cure the problem on the 2009 rails. Actually the noise did not go away, but changed in nature. Instead of squeaking and rattling in an annoying fashion, it changed to a mild thunk. And I had to provoke it by driving aggressively over a series of rough pavement and bumps. All in all, an improvement.

However, the rattling and squeaking noise is very annoying. It sounds as if the car would be 10 years old. But it's not. It's brand-new. So Smart USA or the dealer body needs to know about this problem and either issue a recall or figure out a better fix than my lame attempts.

I did not notice this noise when I took delivery of my 2009 in mid-January. But I started noticing it a couple of weeks ago, and then discovered posts on this forum about this same problem. Anyone else who has notice this noise: please post and relate your experiences. Perhaps the fix I have described will also help you.

In addition, on the 2 inch long post there is a rubber grommet. That rubber grommet can be pulled down a few millimeters, which will cause it to be repositioned when you reinstall the roof rail. That also seems to help. Turning the bolt with the 10 mm wrench also has the side effect of changing the angle of the Gold clip assembly. It seems this would have some affect on the pull-down torque of the entire roof rail assembly. But it does not seem to do much. Be careful -- if you loosen the nut too much, the roof rail will be very difficult to get off.

Tech heads and engineer types -- please help us out here.

Anyway I hope all this helps. It's late and I'm going to bed.

Last edited by spikey01; 04-02-2009 at 12:38 AM.. Reason: misspellings

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Old 10-12-2009, 09:03 AM   #2 (permalink)
 
Location: PA
Same problem with driver side roof rail rattles. Any fix found? 4000 miles until first service.

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Old 10-12-2009, 09:12 AM   #3 (permalink)
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Location: Suffield CT
Drive: smart & Hyundai Santa Fe
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Both sides of mine are squeaking - mostly the driver's side though. Drives me nuts - it's the only complaint I have. Now thats it's getting colder out up here the top is up more and it's REALLY noticeable.

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Old 11-02-2009, 02:56 PM   #4 (permalink)
 
Location: Walkertown,NC
Mine is a tapping noise. It gets worse when the top is back and the rails are still in place. I can reach up and apply a downward pull on the rail and the noise stops. When I let go, it returns. Very irritating!

Don in NC

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Old 11-02-2009, 03:00 PM   #5 (permalink)
 
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Location: FL, Venice
We have only had our Cabrio a short time, but the driver side rattle has been there since day one. I notice it most in crosswinds which makes me suspicious there is too much play in the top frame rollers. No idea how to fix it, but it is annoying.

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Old 11-02-2009, 03:07 PM   #6 (permalink)
 
Location: Seattle
There is a list of several repairs that can be performed on your vehicle in the smart TIPS system. These are only 4 of the most common repairs and does not insure they will fix the problem with your vehicle.

We have had a couple here in Seattle that replacement of the roof bow is the only repair. The roof bow is not really repairable and some of the rattles seem to come from inside the bow itself.

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Old 11-02-2009, 04:06 PM   #7 (permalink)
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Location: Suffield CT
Drive: smart & Hyundai Santa Fe
My SCOA Gallery
Quote:
Originally Posted by smartSEATTLE View Post
There is a list of several repairs that can be performed on your vehicle in the smart TIPS system. These are only 4 of the most common repairs and does not insure they will fix the problem with your vehicle.

We have had a couple here in Seattle that replacement of the roof bow is the only repair. The roof bow is not really repairable and some of the rattles seem to come from inside the bow itself.
Are you talking about the smart owner's manual (TIPS?) or something else? What are the repairs?

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Old 11-02-2009, 05:11 PM   #8 (permalink)
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Location: Ohio
Drive: 09 cabriolet
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Mine has a rattle when the top is down and the rail is left in. I can pull on it and it goes away. It only rattles when the top is down and is louder when it is cool outside. I think it is the latch that holds the bar down. I wonder if you put a spacer on the clip end of the bar ( like a piece of black tape or a piece of the fuzzy Velcro )

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Old 11-03-2009, 03:44 PM   #9 (permalink)
 
Location: Seattle
Quote:
Originally Posted by roobi9 View Post
Are you talking about the smart owner's manual (TIPS?) or something else? What are the repairs?
TIPS is an online data base of problems that smart has identified and the fixes that are done to correct them.

Last time I looked there was 4 adjustments that could be made to fix some of the common rattle problems from the cabrio tops. 3 of the 4 involve foam tape so not like it is super secret squirrel stuff

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Old 02-09-2010, 09:25 AM   #10 (permalink)
 
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Location: FL, Venice
Just as an update, our cabrio has rattled with the top closed or open to the sunroof position since day one.

I told Wilde Jaguar in Sarasota about forum comments and the TIPS system, they were originally clueless about it, but I pressed on and now they have new rails on order to try and fix the problem.

Driver side started first above about 50 mph, and now both sides rattle. Much worse behind other cars or trucks or when in crosswinds. The problem is where the rails end at the rear behind your head - you can press upward with your hand and stop much of the noise at those points.

Should find out next week if different rails make any difference. I don't expect noise-free, after all it is a convertible. But a continuous rattle is another thing...

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