Warning: Seat rail stuck!

bikerboy · 10-10-2009, 06:29 PM

Took the drivers seat all the way back the other day and it got stuck. Very annoying for a not tall guy like myself. Called stealership and they said its probably change stuck in the rail. They wanted 190 dollars to fix it. I even called smart to see if they would cover it and they said nope. So I had to take the seat apart only to find a freakin penny of all things. BE CAREFUL W/ YOUR CHANGE FALLING OUT OF YOUR POCKETS PEOPLE. Not exactly a quick fix to this one. Learn from me or learn the hard way.

jetfuel · 10-10-2009, 06:57 PM

..a penny?...heck..I won't pull the seats for less than $100...

jetfuel...thanks for the heads up

Big Panda · 10-11-2009, 04:38 AM

That happens to all cars. The right coin in the right place....you're not moving that seat anywhere. When I worked at a Honda DEALERship, we used to get that all the time. The manufacturer (as you found out) won't pay for it so why should the DEALERship eat it?

Sometimes it can be more of a chore than simply removing the seat and even removing the seat isn't so simple. I've seen coins get wedged in there so bad that the only way to fix it is to put a new seat track on, which is even MORE money. Just be glad it was a simple fix that you could do yourself.

Warranty only covers 'defects in materials and workmanship', nothing else. A coin getting stuck in a seat track doesn't fall into this category.

btw, I take offense to the use of "stealership". I work at a DEALERship, as do many other HARD WORKING, HONEST employees. If you don't like your DEALERship, then buy a car somewhere else.

bikerboy · 10-11-2009, 07:47 AM

First of all the seat is fine so don't say that I "ain't moving that seat anywhere". Is that what you would say to a customer at the STEALERship to try to dissuade them from fixing it themselves?

Secondly, if it happens all the time like you say then in my opinion it should be a defect. Lastly, please explain to me how STEALERships charge for more time than the work takes if they are not STEALERships? Oh and please justify the dollar amount for the maintenance on the smart for me.

If you are a girl who has a lot of money and a little of brains then maybe it would be worth going to a dealership. Otherwise its a STEALERship b/c they take advantage of the publics lack of knowledge, which this board will hopefully change; at least a little. Oh, and I'm not going to go back and forth w/ you as if we are in a online fight cuz thats just girly, so I'm done w/ you... and you shouldn't be offended b/c you don't set the rates. You just work real hard for the theft and make him more money. He puts food on your plate so I can understand your loyalty but the place you work so hard for is a big thief. So sorry if your offended but thats my opinion dude. Actually I'm not sorry that your offended. To tell you the truth I could care less.

(and to any girls who are reading this no offense but I was referring to most not all girls. )

forestacademy · 10-11-2009, 08:02 AM

I bet they would for it for free if you got a Krugurand stuck in there

But for a penny, your asking to much

bikerboy · 10-11-2009, 08:05 AM

Haha...thats funny. I know, I can't believe all that for a freakin penny. I'm saving the penny though; makes for a good story; I guess.

fastturb · 10-11-2009, 12:03 PM

Quote:

Originally Posted by bikerboy

Called stealership and they said its probably change stuck in the rail. So I had to take the seat apart only to find a freakin penny of all things. BE CAREFUL W/ YOUR CHANGE FALLING OUT OF YOUR POCKETS PEOPLE. Not exactly a quick fix to this one. Learn from me or learn the hard way.

Looks like you got a free diagnosis. You should spend a few more pennies and send them a box of cookies for helping you save $190. Why is it that you telling us to be careful and have knowledge of this (which you got from someone else) is so generous? and the dealership notifying you about all of this so onerous???

It looks like you just have major problem with car dealerships regardless of how you are treated.

bikerboy · 10-11-2009, 01:52 PM

Not at all, I knew something was stuck down there. What difference does it make to me what it was? I was going to take the thing apart anyways. Come on now....I think you and I both know that anyone w/ half a brain (or at least some mechanical inclination) could tell you that. Now you're just insulting my intelligence by assuming I'm not inclined like the typical customer you take advantage of. Uh-uh, you aren't whipping me.... Listen, I'm not saying STEALERships don't provide a needed service and I'm not attacking any one STEALERship. I'm just saying their rates are ridiculous; its the truth and you know it. STEALERships probably hate this website b/c it provides people w/ the knowledge to work on their own cars. Or maybe they don't even care cuz there are more than enough uninformed and or financially well off people in this world; who knows. Besides, why isn't there a warning about this in the owners' manual? Could it be b/c Smart knows they can get some money from people every time it happens? Hmmmm

Oh and on a side note, I did buy my Smart from a STEALER, but not a Smart STEALER. I got an used Smart w/ 2K miles on it cuz I believe the R in MSRP stands for rip off. This car is overpriced IMHO.

forestacademy · 10-11-2009, 03:40 PM

Quote:

Originally Posted by bikerboy

Besides, why isn't there a warning about this in the owners' manual? Could it be b/c Smart knows they can get some money from people every time it happens? Hmmmm

Oh and on a side note, I did buy my Smart from a STEALER, but not a Smart STEALER. I got an used Smart w/ 2K miles on it cuz I believe the R in MSRP stands for rip off. This car is overpriced IMHO.

WOW you read and memorized the entire Owners Manual!!

Can you relay expect them to put every contingency of little things an owner would do to a car into the manual?
Should they include warnings about not leaving a Dozen eggs behind the seats because they may break and require a carpet change?

You ask to much. With your disrespect of the dealers, I hope you never need one to do major warranty service. Because if they don't make money once in a while they wont be in business to change out that clutch plate when it needs to be replaced. Good luck doing that yourself rather than going to your...
I'm not going to say it

**Wdhitch** · 10-11-2009, 03:44 PM

Quote:

Originally Posted by forestacademy

WOW you read and memorized the entire Owners Manual!!

Can you relay expect them to put every contingency of little things an owner would do to a car into the manual?
Should they include warnings about not leaving a Dozen eggs behind the seats because they may break and require a carpet change?

You ask to much. With your disrespect of the dealers, I hope you never need one to do major warranty service. Because if they don't make money once in a while they wont be in business to change out that clutch plate when it needs to be replaced. Good luck doing that yourself rather than going to your...
I'm not going to say it

Forest I already spoke to bikerboy in PM and he was open to it... you get it here so everyone else can see it....

Dial it down a notch... everyone.