Warranty

[SmartBob]

Yeah, I'm not happy about this. Although my "Pure" is a bargain, I'd be happier with at least a 3/36 warranty. Let's wait and see the cost before the real complaining starts. LOL

[mfoster]

Canadian 2008 warranty.... 4 yr or 80,000km (approx 48,000 miles)

[jwight]

That's a good point; I can't see the North American smart having one warranty for Canada and another for the USA. Hopefully it's 4 yrs/48K miles all around.

Another thought on the 2 year warranty; how easy would it be to sell a 2 year old car with no factory warranty left?

[Old smart]

M-B Canada will do what M-B Canada will do, and PAG will do it their way; there is no connection. But there will be talk.

When I called smartUSA yesterday morning their response indicating that it was "under discussion" was so quick that it argues that it is a warm if not hot issue. At least among the phone-talkers.

Perhaps the extended warranties will be relatively inexpensive. You can buy a $million-plus personal liability policy for not-too-much.

I wonder if American Express will double my factory warranty period (like they do on other purchases) if I just use the card? And I'll get a bunch of airline miles too!

[spdickey]

The roadside assistance "smart One" looks interesting. Supported by the same group that handles thousands of Penske rental trucks daily on the road.

[dbwill]

Originally Posted by fishrdnc

I wonder if American Express will double my factory warranty period (like they do on other purchases) if I just use the card? And I'll get a bunch of airline miles too!

Good luck, when I bought my last car 2 years ago, the dealer would not take a credit card because (as I was told) of the fact that a purchase can be legally disputed which can cause the dealer more effort than it is worth, and it is possible for him to end up with a "used' car after a full refund. Plus I imagine that they don't like to pay the credit card processing fee out of the profit.

That is not to say that I won't try it on the smart

[mefam4]

Hi, i am sending my e mail today. i agree that this is unacceptable! EVERYBODY needs to send emails. there is power in numbers. thanks

[lhoboy]

Originally Posted by fishrdnc

I wonder if American Express will double my factory warranty period (like they do on other purchases) if I just use the card? And I'll get a bunch of airline miles too!

I'll bet that the dealer will refuse to take a credit card, given the relatively high merchant charges, especially for Amex (up to 3%).
Let me know if the card works. I'd love to get the extra airline miles too.

[propes]

I've seen dealers take credit cards for partial of the car, but not the whole thing - they usually have an arbitrary limit of some sort. Probably not enough to kick off your warranty thing.

[jwight]

Originally Posted by fishrdnc

Perhaps the extended warranties will be relatively inexpensive. You can buy a $million-plus personal liability policy for not-too-much.

There may be no connection between the Canadian and USA warranties; we'll see. However, would we even be discussing buying "extra" warranty coverage if this was a Toyota, Chevy or other car in the same price range? I don't think so.