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Old 02-13-2008, 09:18 AM   #1 (permalink)
 
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SMART Factory Extended warrantee ONLY!

Make sure you don’t fall for the Dealer trying to sell you an aftermarket extended warrantee. I was offered this aftermarket coverage when I picked up my car and refused. I then asked about the Smart direct product and was shown a great brochure that smart has which offers extra FULL coverage in 1yr/12,000 mile increments. They have coverage starting at 36 months/36K miles all the way up to 100,000 mile terms. The cost is about $395 per each additional term increment. It has a $100 deductible and is totally transferable when and if you ever sell your car. It’s a no brainier to at least get an additional 1yr/12,000 for this price. This will make your re-sale value better than the next guy’s car. After I purchased it the dealer admitted that I was smart (no pun intended) for purchasing the factory (smart) extended warrantee. He said that “he makes really no money on it and for this reason he likes to sell other products but in the long run The smart product will be better for this car”. Remember you are only able to purchase this during the initial time of purchase so be prepared to choose before you get to the dealer


Last edited by smartlyle; 02-13-2008 at 09:57 AM. Reason: typo
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Old 02-13-2008, 09:27 AM   #2 (permalink)
 
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Thanks for this valuable info!
I assume EVERY dealer is able to offer the FACTORY EXTENDED WARRANTY at time of purchase?
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Old 02-13-2008, 09:33 AM   #3 (permalink)
 
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Emphasis on "at the time of purchase". I was told the extended warranty can no longer be purchased at the dealership once you have taken delivery.
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Old 02-13-2008, 09:46 AM   #4 (permalink)
 
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Quote:
Originally Posted by Bremer Speck View Post
Emphasis on "at the time of purchase". I was told the extended warranty can no longer be purchased at the dealership once you have taken delivery.
I was told that you can buy extended factory warranty within 1 year/12,000miles of taking delivery. My finance guy called HQ for this information.
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Old 02-13-2008, 09:55 AM   #5 (permalink)
 
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We need to have someone on this Board verify this with SMART. This is very important to know what our time limit is on purchasing SMART Factory extended factory warranty. We also need to know who really underwrites this policy just in the event something happens to smart corp.. (Unlikely) Do we have any Insurance Smart people reading this that can take this assignment for the team and report back to us?
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Old 02-13-2008, 10:04 AM   #6 (permalink)
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hmmm, this extended warranty thing is interesting. Others have suggested a 3rd party aftermarket warranty would be better then smart's extended factory. What we really need is some scans of both types to compare side by side!
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Old 02-13-2008, 10:08 AM   #7 (permalink)
 
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Quote:
Originally Posted by smartlyle View Post
We need to have someone on this Board verify this with SMART. This is very important to know what our time limit is on purchasing SMART Factory extended factory warranty.
Agreed, an official answer regarding this issue needs to be published.
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Old 02-13-2008, 10:13 AM   #8 (permalink)
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I don't want to burst anyone's bubble, but there is no true Factory Extended Warranty available for the smart (i.e. no product that truly extends the terms of the existing 2/24 warranty).

The product you purchased is a smart branded third party warranty from Automotive Warranty Services. It has the smart logo on the forms, but if you read the contract, it is administered by AWS, subject to all their standard conditions and exclusions. As such it is no different than any other third party extended warranty that you could purchase for your smart, now or in the future. In fact, it is not a particularly good product - it has a $100 deductable (other vendors let you choose a lower or zero deductible if you prefer), and it covers only breakage (others include wear and tear).

There has been plenty of discussion about this warranty on other threads - just do a search on "warranty". An extended warranty may make sense for some smart owners, but I recommend shopping around on the net to find and compare the different products that are available. There is absolutely nothing unique or special about the smart branded warranty you can buy at the smart dealership.
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Old 02-13-2008, 10:34 AM   #9 (permalink)
 
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Got it. I still want to know the official word from Smart HQ regarding the purchase timeframe of their branded third party service contract.
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Old 02-13-2008, 10:35 AM   #10 (permalink)
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Quote:
Originally Posted by SmartCard View Post
hmmm, this extended warranty thing is interesting. Others have suggested a 3rd party aftermarket warranty would be better then smart's extended factory. What we really need is some scans of both types to compare side by side!
Evoluzione was kind enough to post scans of his smart branded AWS warranty some weeks back. I'm reposting the links here:

http://www.evoluzione.net/web%20info/smart_warr_1.JPG

http://www.evoluzione.net/web%20info/smart_warr_2.JPG

http://www.evoluzione.net/web%20info/smart_warr_3.JPG

http://www.evoluzione.net/web%20info/smart_warr_4.JPG

http://www.evoluzione.net/web%20info/smart_warr_5.JPG
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