2012 Warranty 4 Year or 50,000 Miles - Page 2 - Smart Car Forums
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post #11 of 42 (permalink) Old 10-05-2011, 07:35 PM
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Yes, it is true. No need for debates and Internet gossip, non-gossip. It's true.
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post #12 of 42 (permalink) Old 10-05-2011, 07:48 PM
 
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You may also find that Mercedes is a little better for good will warranty coverage after the 4 years. Our Pulse CDI was out of warranty for over a year and a half and they covered replacing all AC hoses on our car. We didn't even have to ask. They also covered some minor stuff on our Grandstyle CDI. For no other reason than the service we have received from Mercedes we will never consider buying anything but a Mercedes product again.
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post #13 of 42 (permalink) Old 10-05-2011, 08:04 PM
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Originally Posted by Evilution View Post
Believe it when I see it.
Perhaps smart are more confident with the Mitsubishi engine.
It was 4 years in Canada all along.

Very good news for the 2012 buyers, not so much for the rest of us with the Penske warranty...
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post #14 of 42 (permalink) Old 10-06-2011, 05:46 AM
 
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Originally Posted by tigerwong58 View Post
Just found out, in case no one posted, Mercedes has now extended the Warranty on 2012 Smart Cars to 4 Years or 50,000 miles.

Nice work breaking the story! An incentive to get a 2012 smart.
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post #15 of 42 (permalink) Old 10-06-2011, 06:52 AM
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I just got an e-mail from smart center Indianapolis that MBUSA is offiering this warranty on the remaining 2011's as well.

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post #16 of 42 (permalink) Old 10-06-2011, 10:17 AM
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How about 08, 09 ,10.

I still can hardly believe this. I can see them bumping the warranty up a year, as part of a sales push, but IMO they will take a huge hit on this one.

Perhaps it's a way to damp down bad mouth on their product before they come out with the real car in 2013. A2Jack
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post #17 of 42 (permalink) Old 10-06-2011, 11:01 AM
 
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Originally Posted by a2jack View Post
How about 08, 09 ,10.

I still can hardly believe this. I can see them bumping the warranty up a year, as part of a sales push, but IMO they will take a huge hit on this one.

Perhaps it's a way to damp down bad mouth on their product before they come out with the real car in 2013. A2Jack
OR ..... hopefully better materials going into the newer models


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post #18 of 42 (permalink) Old 10-06-2011, 12:36 PM
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Originally Posted by jwight View Post
Very good news for the 2012 buyers, not so much for the rest of us with the Penske warranty...
The 2 yr/24k warranty is the original MB warranty that was set by MB and not Penske. Penske pushed for a longer warranty, and so did MBSUA. The decision was made in Germany, after years of lobbying by Penske and now MBUSA to get the warranty increased for specifically the US market.
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post #19 of 42 (permalink) Old 10-06-2011, 01:48 PM
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Originally Posted by Penske_smart_WCovina View Post
The 2 yr/24k warranty is the original MB warranty that was set by MB and not Penske. Penske pushed for a longer warranty, and so did MBSUA. The decision was made in Germany, after years of lobbying by Penske and now MBUSA to get the warranty increased for specifically the US market.
Well that is different than we were always told as owners.

We were always told that the warranty was kept low to keep the cost of the vehicle down. A longer warranty would raise the cost of the vehicle and that is why smartusa (penske) offered an extended warranty to those that wanted to pay more for better piece of mind.

It also justified the cost difference between the US smarts and the higher priced - longer warranty Canadian smarts
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post #20 of 42 (permalink) Old 10-06-2011, 06:59 PM
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Originally Posted by WhiteNBlack08 View Post
I just got an e-mail from smart center Indianapolis that MBUSA is offiering this warranty on the remaining 2011's as well.



Validated as "not true" by DVI...
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The updated warranty of 48/50 will apply to MY12 smart's and beyond
Maybe it was some type of extended warranty deal at that dealership?
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