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Old 02-20-2008, 06:52 PM   #1 (permalink)
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Dealer called today...inspection???

so today i had a message on my machine from the dealer i purchased the car from stating that they need me to make an appointment to have my car "inspected". said they would give me more info once i call to make the appointment. i'm assuming this has to do with the trans linkage issue. anybody taken there car in yet for this inspection? if so, what was the result?

if they think i'm bringing my car all the way down there so they can put a sticker on it somewhere, they be crazy.

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Old 02-20-2008, 07:21 PM   #2 (permalink)
 
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When did you take delivery? If you were one of the first ones it might just be a minor re-check. It seems like later cars got checked if the threads are correct.
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Old 02-20-2008, 07:52 PM   #3 (permalink)
 
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Got the same call today - linkage check next Wednesday. I took delivery January 19th - their first delivery.
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Old 02-21-2008, 09:50 AM   #4 (permalink)
 
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On 12/30 I received the same call, but was leaving on vacation on the next day. I returned Monday and set up an appointment for Good Friday.

I talked to sales rep who said it was for an "under-seat cable inspection". If you read some of the other posts here you'll see that it probably has to do with some of the transmission issues that have been going on.

These are cars with major redesigns and they will have bugs. I have spent my career in engineering and manufacturing for over 40 years and that happens with new products, even if MB is involved. I bought my smart for the future and I am not shocked or bothered by that. However, it is tough to waste a day to drive to the dealer to get repaired and I wonder if the "extended warranty" will nickle and dime me for factory bugs in the future, but only time will tell. I know there will be more dealers opening and closer so one part of my concern will be answered. I know that as the rest of you put miles on your cars that the bugs I need to be fixed will be found and addressed. Remember, this isn't "your father's Buick" that just got a new chrome hubcap to make next years model. It is a sophisticated, mechanical device that needs field use to find the issues.

There has been nothing in the automotive field that has been introduced, marketed and distributed like the smart car to date. The INTERNET had changed the face of the world and now the auto industry. Look at what this could do for auto manufactures to cut their costs of sales and distribution.....they are watching this car, this strategy and these postings. Keep the information flowing and keep it factual. And get your smart car in for inspection if you are called.
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Old 02-21-2008, 09:53 AM   #5 (permalink)
 
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I just received an email stating to make an appointment to come in for a "re-inspection". I have one of the first cars so I guess it didn't get the cable inspection. I'll be planning a trip to the dealer soon.
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Old 02-24-2008, 10:02 AM   #6 (permalink)
 
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I received a similar call a couple of days ago. It's definitely in my interest to get it checked, glad my wife and I live less than 2 miles from dealership! They made a Saturday morning appointment for next week.

My car seems to be an early one, judging also by the odd-ball fastener for the engine cover in the rear compartment.
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Old 03-01-2008, 04:10 PM   #7 (permalink)
 
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I also received the "please return to the dealer for a Pre Delivery Inspection Procedure" email.

My response was - "I live 2 1/5 hrs away, can it wait till the 1st service"

"No, but we will send a flatbed to pick it up and return it the next day".

My car is back, shifts no different than before but I'm thrilled with the service from the Sam Swope Auto Group in Lousiville
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Old 03-03-2008, 12:41 AM   #8 (permalink)
 
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[QUOTE=RussBarnes;39270]I talked to sales rep who said it was for an "under-seat cable inspection". If you read some of the other posts here you'll see that it probably has to do with some of the transmission issues that have been going on./QUOTE]

Are the side airbags in the outboard seat bolster? A safety issue is a much bigger deal than transmission failure, particularly under lemon laws.
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