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Old 11-30-2007, 01:46 PM   #1 (permalink)
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I sent a follow-up e-mail to Mr. Kettenbeil today and did recieve a few answers to some specific questions. E-mailed Q&A were:

Hi Ken – please see below…
A couple of questions:

1. Has the 2008 USA Smart Fortwo Brochure been produced yet and is it available?

The brochures are currently at the printer. The dealers will have them in place in January.

2. Was there a newsletter published in November? I can’t locate anyone who received one?

Nope. You can expect a newsletter next week. Possibly the week of the 10th if we can announce our dealer network – we are that close.

3. If we live in an area where there will be multiple dealers is there any way to know which dealer will be contacting us?

Each dealer will have a geographic territory based on zip codes. The dealer closest to your home will contact you.

4. Have the 1st cars to be delivered left the port in France yet?

They are on a ship as we speak.

5. Can we be comfortable that the cars will be delivered in the order of the confirmations we completed?

Generally speaking yes. If you placed a reservation on March – we are looking at early 2008. If you placed a reservation today – you are looking at late 2008 or early 2009.

I hope this helps.


Last edited by kwagar; 11-30-2007 at 05:42 PM.
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Old 11-30-2007, 02:38 PM   #2 (permalink)
 
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Being that I haven't reserved a Smart...I didn't like that last answer

but good info!

Last edited by ARichte23; 11-30-2007 at 02:39 PM. Reason: added kudos
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Old 11-30-2007, 02:42 PM   #3 (permalink)
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Good work! Thanks; that's the most concrete info posted to date.
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Old 11-30-2007, 02:53 PM   #4 (permalink)
 
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Quote:
Originally Posted by kwagar View Post
I
They are on a ship as we speak.
OMG OMG OMG...


(BREATHE!)
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Old 11-30-2007, 03:15 PM   #5 (permalink)
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A Polk County scoop.

:woohoo
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Old 11-30-2007, 04:04 PM   #6 (permalink)
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Great Job!

I sent a similar e-mail to the one that you sent, on Monday. At that time I got the same old tired answers that aren't really answers. I was pleased to see that you made some head way. It is hard to wait so long with hardly any new information. Thanks again.
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Old 11-30-2007, 04:07 PM   #7 (permalink)
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Kwagar: Good job, man. Thanks.
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Old 11-30-2007, 04:20 PM   #8 (permalink)
 
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Quote:
Originally Posted by kwagar View Post
They are on a ship as we speak.
Guess its too late to change my order now!

Looking forward to picking up my smart at Mercedes Beverly Hills in January!

BTW the port they ship from is in Germany.
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Old 11-30-2007, 06:48 PM   #9 (permalink)
 
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Maybe he'll see this site and continue to answer all of your questions knowing that if he does, he won't have as many e-mails everyday...

Maybe we should start a list a "weekly questions for smart"?
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Old 11-30-2007, 07:08 PM   #10 (permalink)
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Yea! Yea! My car is on the ship!!! Whoopie!! What a time to get a new car, though!! The few times I've bought a new car have been in the Spring....new experience here....early mid January.....

Excellent work, Kwagar!!
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