CR is great for reviewing a toaster or fridge. But every high-end piece of audio equipment or even kitchen appliance was reviewed by them as being too much money for the feature set... I'm talking about Denon, Onkyo and Yamaha receivers. Sony got better ratings because they had more buttons and the reviewers couldn't tell the difference in sound. I compared an Onkyo they rated comparable to a Denon AVR-2000, and purchased the Denon. I was immersed in a sound stage that you simply can't describe in a magazine; the Onkyo was rated higher because of a feature or two, and it was a hundred bucks cheaper.
After three or four of these experiences, I came to the conclusion that I wasn't in the 80% majority they were targeting.
Of course, now that I'm married with responsibilities and little credit... I'm in exactly that 80% of "settling for second best." Except with the Smart. The reviewer just doesn't 'get it.'