Reserved confirmation e-mail...

[Nicholas]

We (wife and I) received our reserved confirmation last Saturday (December 15th) as others on this site have with the notice that we would be receiving an e-mail back letting us know that SMART has our order within 24 hours. Realizing it was the weekend, we wern't worried 24 hours later but by Wednesday, after no such e-mail, I called SMART customer care. Was handled very politely by a young lady and received our confirmation (twice really) within minutes. While I had her on the telephone I asked her how things was progressing and she really couldn't / wouldn't tell me very much. She did mention that each dealership after the January opening will have two vehicles available for test drives...wanted to pass this information for those interested.

[SmartCard]

I'm not sure if I understand completly. Reserved confirmation email - do you mean invitation to confirm email? When did you actually go online to enter your order confirmation, and the email you were waiting on, this is one that you get after you finally place (confirm) you order online?

[Nicholas]

Sorry to comfuse...the e-mail to confirm our order...

[thefitness]

So you got the email where you choose all the specific options?

[Fredvon4]

When you get the Magic e-mail "invite" to confirm your order with the user name and password and new link to the configuration web site that is part one of the two part process.

After you are done configuring the car you want with all the options and colors you want and you select "finish" you are done....

Then shortly after that you should receive an automated e-mail confirming that they received your new car configuration.

I think Nickolas is saying he did not receive the second e-mail

[Nicholas]

Thanks Fredvon4, that is what I was trying to explain...guess it didn't come out too clear.