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Old 12-17-2007, 04:43 PM   #1 (permalink)
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Location: Halifax, NS, Canada
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Smart USA Customer Assistance Center # 1-800-FOR-SMART

While this number is for owner support I figured I'd leak it and see if they can be of any help to those soon to be owners. I tried to check the number from here in Canada but its blocked, we have a different # for Canadian owners to call which is: 1-800-387-0100

Other numbers of interest...

smart roadside assistance
USA: 1-800-762-7887
CAN: 1-877-627-8004
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Old 12-17-2007, 06:02 PM   #2 (permalink)
 
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Location: Los Angeles, CA
Drive: smart passion coupe
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Quote:
Originally Posted by Smartster View Post
While this number is for owner support I figured I'd leak it and see if they can be of any help to those soon to be owners. I tried to check the number from here in Canada but its blocked, we have a different # for Canadian owners to call which is: 1-800-387-0100

Other numbers of interest...

smart roadside assistance
USA: 1-800-762-7887
CAN: 1-877-627-8004

Wrong number? The 800-FOR-SMART rings to a "talk" line recording ad, but the 800-762-7887 works, answering SMART USA customer care department. Your hold time is 5 min. I didn't wait.
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Old 12-17-2007, 07:24 PM   #3 (permalink)
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Quote:
Originally Posted by spdickey View Post
Wrong number? The 800-FOR-SMART rings to a "talk" line recording ad, but the 800-762-7887 works, answering SMART USA customer care department. Your hold time is 5 min. I didn't wait.
That "5 min hold time" is part of the standard greeting and will be cited every time you call. It can take just seconds or longer. I've never had to wait for the full five minutes.
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