That is what happens when the person who used the pump right before you, "topped off" their tank...Even tho it is posted on every pump, people still do it. It messes up the shut off valve thingy for the next person.
Oh, and if you use a credit/debit card to pay at the pump, be sure to push the button on the lower left corner of the key pad that says "clear". It clears your payment info from the pump so the krafty geeks that pump after you leave can't use your card to pay for their gas.