There are some lame dealerships and some that are very good. I dealt with one that is very good, and i still buy all sorts of goodies from them. I have two other delerships i could have gone to in my area, but they were way too inflated in their heads for me.
You do have a choice as far as getting a Smart goes, you can wait as long as you need be to configure, or pick out an orphan you like. If you feel that strongly about the Devon dealership, then don't go there. I would not let a rude place ruin your experiece, try the one in Jersey and see what you find out. BTW i do think this car is still in demand even with the poor ecnomy.