Call from smart for replacement sunscreen - Smart Car of America Forums : Smart Car Forum

SubSlr88 · 10-23-2008, 03:44 PM

I got a call from my smartcenter today saying that a replacement sunshade was available for my coupe. Only thing is I didn't complain to anyone about the minor problems I've had with opening it. . . so I have to assume that they're calling everyone within a VIN range.

It's great I'm getting it replaced - except it's a half day deal for me to drive 75 miles, wait an hour or so for the fix, and return home. Guess I'll have to block out some time and head down for a visit.

Anyone else get a call similar to this?

Wdhitch · 10-23-2008, 04:08 PM

Who called you? Garrett?? Or Clearwater?

See you Saturday??

Kermit · 10-23-2008, 05:01 PM

That's what I was about to ask Wdhitch. My parents have been waiting for theirs since July.

Orlando is the service center they went to as that was the dealer they picked up their car from. Still no calls about the sunscreen.

Wdhitch · 10-23-2008, 05:28 PM

I sent an email to Garrett this evening... I'll PM you when I hear something... I think he's comming to the meet at the Villages on Saturday so I'll talk to him then.

Wdhitch · 10-24-2008, 11:39 AM

Got the reply from Garrett... He received like 9 of them but they all look to be the same construction...

rawlusÂ® · 10-24-2008, 12:22 PM

Quote:

Originally Posted by Wdhitch

Got the reply from Garrett... He received like 9 of them but they all look to be the same construction...

Ding Ding Ding!

until i see a new part # of something truly definitive, it seems that the existence of a "NEW" sunshade design is still just a rumor.

SubSlr88 · 10-24-2008, 03:13 PM

Quote:

Originally Posted by Wdhitch

Who called you? Garrett?? Or Clearwater?

See you Saturday??

Got the call from Mia at Lokey in Clearwater. She just stated that they had the replacement sunshade in stock and wanted to schedule me in to have it installed.
I'll be there Sat. too. . . see you then.

ronstaug · 10-24-2008, 05:59 PM

I had a defective sun shade & just got lucky. Made that almost 50 mile trip to get some touch up paint (just in case) and happened to ask when my replacement screen would be in. They had recently rec'd 25 and 2 folks didn't show up so they put a new one in. It's far superior. Now I'm having "issues" with my radio & a vibration from the glove box area. If the Germans had put the workmanship into their WW2 weapons they've put into the Smart Car, they would have been defeated by Poland. Not a happy camper right now.