Can I cancel dealer add-ons on orphans after the fact? - Smart Car of America Forums : Smart Car Forum
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Old 06-02-2008, 08:56 AM   #1 (permalink)
 
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Can I cancel dealer add-ons on orphans after the fact?

If I were to purchase an orphan from a Smartcar dealership... one they had added a 5 yr warranty to... and a tire warranty... and maybe even loJack... couldn't I call the warranty companies and such the next day and cancel those items???

I remember buying extended warranties at dealerships in the past and then changed my mind a week later and all it took was a call to the company and they refunded my money...

Any thoughts?

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Old 06-02-2008, 09:00 AM   #2 (permalink)
 
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In Texas, it's called "buyers remorse law"
You can do it!!,

There was another thread here about a guy who financed thru Capital One and he told the dealer that capital one would not allow for any add ons...

Food for thought!!!
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Old 06-02-2008, 09:34 AM   #3 (permalink)
 
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tire/wheel and warranty

Read the fine print-there are cancellation clauses
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Old 06-02-2008, 12:11 PM   #4 (permalink)
 
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What do you mean "they added" the warranties? Warranties are not factory installed options, therefore you shouldn't buy them unless you want to. I also bought an orphan and I was given the option to add warranties at the time of purchase which I declined.
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Old 06-02-2008, 04:35 PM   #5 (permalink)
 
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nope... not an option! The orphan is avail ONLY IF you buy the extended warranty, tire warranty and lojack!
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Old 06-02-2008, 08:09 PM   #6 (permalink)
 
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I didn't think it was legal to force an aftermarket warranty - federal or state laws. My contract (non orphan) specifically said the warranty wasn't required to complete the sale. Likewise, credit life coverage isn't required for the warranty itself.

I'm in Alabama and bought my car in Texas. Laws may differ per state, but you may want to check the fine print on that contract. If the dealer/salesperson is telling you something other than what's in print:

1) Call them on it.

If they insist...
1) Walk away.
2) Inform Smart USA of deceptive practices. Dealer will be in a world of hurt.

Almost every contract can be cancelled within 3 days (30 days for my Smart warranty). Still, don't rely on post-purchase cancellation if that's the only way to get your car.


Unlike warranties, Lojack is physically installed. You can negotiate with them to remove it, but both sides must agree as that's extra labor.
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Old 06-02-2008, 08:15 PM   #7 (permalink)
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Quote:
Originally Posted by SuperGeek View Post

Almost every contract can be cancelled within 3 days (30 days for my Smart warranty). Still, don't rely on post-purchase cancellation if that's the only way to get your car.
and of course, what you would be canceling here after 3 days would be the purchase agreement for the car, and not just the warranty. Best way is to get them to take if off upfront.
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Old 06-02-2008, 08:16 PM   #8 (permalink)
 
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When I bought my orphan the dealer asked me if I wanted to keep the options they installed. I assume they would have taken them off if I didn't. I don't normally buy extended warranties, but I figured with this being a new design in the states and not a lot of qualified service places I would pay a little for the added security. Every extended warranty I've ever been offered though allows for cancellation at any time during the policy and usually states something like a $25 fee for cancellation within the first month or so. I would definately report this dealer to Smart. Forcing you to buy a warranty sounds illegal to me.
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