Not surprised to read criticisms about the transmission, it sounds like it takes some learning and getting used to and many people just do not put the effort into things like that (I've had other 'manumatic' type transmissions where I have heard all kinds of whining about it when people don't even want to change what they do or give it a proper chance). I mean literally the one guy said he gave it 15 minutes
Sure its all subjective but I can't get the feel for what they were expecting or holding it up to - what is the context for the criticisms, what car are they comparing it to when they say the " turn signal and wiper stalks feel cheap"? Compared to a Corolla or a 5 series?
I have to say the remark about tossing stuff in the back kind of odd. I am of the female persuasion and when I have had any two seater I usually toss stuff like a purse on the passenger seat - however if it has a hatch (like M Coupe) I don't expect to be able to reach it easily from the driver's seat, I know I'll have to open the hatch to get it. After all it is designed as a two seater so the front seats are not about making rear access easy from there, that is what the hatch is for. If it had rear seats that would be a different story.
Anyway, I don't expect the Smart to be perfect and it is as niche as they come, I just don't get what some reviewer's (or people in general's) expectations are and why it seems they don't seem open to learning the transmission and characteristics of the car a bit and taking the whole car in context.
I'm wondering what I'll think when I take a demo out.. at least I know from experience that it has taken owning some cars for a while before I optimized my use of the transmission.