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Old 01-10-2008, 11:35 AM   #1 (permalink)
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Dealer calls and e-mails

This stuff is all over the place; if you wouldn't mind, could you repost your dealer call/e-mail info here so it's all in one place?

I believe so far people have been called in the DC area (Germantown) and in Wisconsin (Milwaukee.) Dealer in Rhode Island has cars coming but hasn't called forum members yet. Anybody else yet?

Thanks!

John


Last edited by jwight; 01-10-2008 at 12:02 PM.
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Old 01-10-2008, 12:12 PM   #2 (permalink)
 
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re-posting here. Dealer called this morning to let me know car would be in by end of the month. It is in transit and he will have more information next week. He did have the VIN for me too. I called to get an insurance quote and they are checking to see if they cover the car??? Hmmmm.

and I just tracked my vin and my car has been in Baltimore since last month.

Last edited by prash; 01-10-2008 at 12:17 PM. Reason: new info
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Old 01-10-2008, 12:14 PM   #3 (permalink)
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Thanks prash!

John
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Old 01-10-2008, 12:22 PM   #4 (permalink)
 
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Hey Prash

What was your time stamp?

CO
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Old 01-10-2008, 12:27 PM   #5 (permalink)
 
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If the DC people could post their last 4 digits, that would be helpful! I'm in VA with 1184.
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Old 01-10-2008, 12:28 PM   #6 (permalink)
 
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my time stamp was 10.09.42 and I am an 1173
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Old 01-10-2008, 12:40 PM   #7 (permalink)
 
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Just got off the phone with TJ at the Omaha Smart dealer. He said the cars are at port and would be shipped out and should be to him 16th or 17th.
They are getting 5 for their demos and 13 for us buyers in this shipment.
They have a list of 220 reserves.
He was super helpful and kept asking me if I had questions.
I ask about warrantees. $399 for first additional year/12,000mi and $300 per year and 12k increment there after.
I asked about additional panels and he said shipment of accessories at same time as cars.
Smart financing available but he didn't have rates yet. I'm taking my check book.Don't want to chance a delay.
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Old 01-10-2008, 02:03 PM   #8 (permalink)
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Quote:
Originally Posted by jwight View Post
This stuff is all over the place; if you wouldn't mind, could you repost your dealer call/e-mail info here so it's all in one place?

I believe so far people have been called in the DC area (Germantown) and in Wisconsin (Milwaukee.) Dealer in Rhode Island has cars coming but hasn't called forum members yet. Anybody else yet?

Thanks!

John
Yes, I had actually set up a sticky in the Reservations subforum a few days ago, just for this purpose - as a thread to just post the info with little or hopefully not banter, congrats, etc so as to be able to quickly decifer what's going on where. (don't think anyone has used it yet )

the most important tidbits to post are:

smartcenter
reservation date (ie, 3/19) and/or number (1173)
confirmation invite email date (8/27)
confirmation date
(date you confirmed, as this will most likely be days or even a week after invite)

Last edited by SmartCard; 01-10-2008 at 02:16 PM.
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Old 01-10-2008, 02:09 PM   #9 (permalink)
 
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Got the dealer call around noon today. WMEEJ31X48K094515 is waiting at the dock in Long Beach and will come in middle of next week. BH Benz is expecting 37 cars on the first week.

Later at 7:30 pm PST I got the following email.

›Notification to Reservation Holder from smart 1
customer-service@ib-smart.net to steve
7:26 PM (12 minutes ago)

Dear Stephen,

Great News! We are excited to inform you that your smart fortwo is scheduled to arrive in the United States within the next 30 days. You will be one of the first customers to experience this amazing vehicle in the United States. Based on your address of record, your order has been assigned to

smart center Beverly Hills
9250 Beverly Blvd
Beverly Hills, CA 90210

Phone Number: (310) 860-4495

smart center Beverly Hills will be contacting you shortly work out details of your purchase agreement and arrange for delivery. When you enter into a purchase agreement with the dealer, your $99 reservation fee will be applied to the purchase price. If you decide, for any reason to cancel your order your deposit will be refunded to you in full and your vehicle will be offered to another consumer. If you are not contacted within the next seven days please contact smart USA directly either by e-mail at www.smartusa.com, or by phone at 1.800.smart.USA.

We look forward to you joining the nearly one million smart fortwo owners throughout the world. All of us from the smart USA team thank you for choosing the smart fortwo and we stand ready to assist you in any way possible.

Kind regards,

Dave Schembri
President, smart USA

----------------------------

Last edited by spdickey; 01-10-2008 at 08:41 PM.
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Old 01-10-2008, 02:33 PM   #10 (permalink)
 
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I am happy for you--- is the best you get from me

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