Dealer email says 5 days to give $1000 deposit

[xcrew229x]

This is all too funny. Wait forever to get the car, then complain because the "terms" aren't exactly what you expected? I reserved early March '07. I heard nothing (there was no DDE) 'til March 4, '08. That was a call from Easton, your car is here. I went and got it the next day. 5 days, 15, days, 30 days, wouldn't have mattered. You either want it or you don't.

[chieftmc]

Originally Posted by xcrew229x

This is all too funny. Wait forever to get the car, then complain because the "terms" aren't exactly what you expected? I reserved early March '07. I heard nothing (there was no DDE) 'til March 4, '08. That was a call from Easton, your car is here. I went and got it the next day. 5 days, 15, days, 30 days, wouldn't have mattered. You either want it or you don't.

My sentiments, exactly!

[conchobar]

What's so funny? Being given 5 days (One of those days a Sunday, Dealer Closed) via email, no phone call, to make a transaction is not just poor etiquette but poor customer service. I sell audio systems far more expensive than Smart Fortwos, and I would never give my clients a 5 day ultimatum, via email. Luckily, the dealer was decent enough to apologize, and give me time to schedule a visit to make my down payment. Remember folks, we are talking about car dealers, only dentists and lawyers are dispised more.

BTW, my car won't arrive until Nov.