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Old 09-08-2008, 01:38 AM   #1 (permalink)
 
Location: USA
Did I get overcharged?

So I managed to purchase a display model car, essentially getting my smart within one month of deciding that I want one, which I consider pretty sweet.

However, looking over my invoice/receipt, I see a few things which seem a little fishy...

First off, I got the passion coupe, and although the "base price" on smartusa.com is $13,590, the "base price" on the vehicle I purchased is listed at $14,690...

Moving on to the extras, Lojack is listed at $900 which seems relatively normal, paint chip protection for the front and sides is $800, which I knew about, however, there is also an item just called "paint" which is listed at $500. I can't really figure out what this is. My car is black with silver trim I believe. I don't recall black being one of the colors you had to pay extra for.

in a nutshell, my car is around $20,000 when including taxes, lojack, paint protection, tire and wheel service, 6 year extended warranty, licensing fees, and the optional tachometer and clock. Although I have technically purchased the car, I have yet to actually pick up the car off the lot, so I figure there may be a slight shred of hope of negotiating something should they have overcharged me on anything. Think this is a reasonable price? Or did they just overcharge another sucker?
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Old 09-08-2008, 03:05 AM   #2 (permalink)
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Location: The Hamptons
Drive: No Brabus for YOU
ask THEM about the difference in "Base Price". did it include the 'Destination Charge' of $645.00, or is that separate?

what you're being charged for LoJack, paint chip protection (can't understand that on on a Black car, since the Tridion Cell is the only part that's PAINTED!) AND a separate $500.00 for "Paint" sounds like the dealer is making up their OWN Maroney Label. are you being 'ripped off'? NO. no one 'made' you purchase the car. you were presented the price and agreed to it. only after the fact did you really LOOK at the price and what you were charged. did you make a mistake....yes. NEVER sign a contract of any sort unless you fully understand it

so i guess my condolences and congratulations are both in order. looks to me like you purchased the car (signed contract) but in all the excitement didn't pay attention to small details like WHAT YOU WERE BEING CHARGED.

enjoy your $20K Passion. and as i've posted here before: "Impatience has its price". looks like you were willing to pay for it.

.
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Old 09-08-2008, 04:04 AM   #3 (permalink)
 
Location: Shakopee, MN
Drive: Forester, MINI, smart
Yup, you paid too much.
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Old 09-08-2008, 04:07 AM   #4 (permalink)
 
Location: Nashville, TN
Drive: 05 Dodge Ram QuadCab, w/2
That is the price you pay for buying on orphan ...enjoy your smart
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Old 09-08-2008, 04:07 AM   #5 (permalink)
 
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Location: At Home
Drive: 451 Pulse Coupe
The metallic silver Tridon cell is an additional $175 over the standard black one. The metallic body colours are also an extra $225.

Go to the SmartUSA web site and use the online configurator. It will tell you what the base price is for the car with the various options should be.
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Old 09-08-2008, 04:21 AM   #6 (permalink)
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Location: Washington DC
Drive: w/s/r 08 passion
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And notice that the "new" configurator, installed few weeks ago, now includes the $645 destination charge.
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Old 09-08-2008, 05:28 AM   #7 (permalink)
 
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Location: Glendora, Califonia
Drive: Vespa!
I am a manager at a national chain car dealer. Our lojack is $649. The clear bra protector thing should cost 200 to 300 but you actually got a deal at 800 cause my smart dealer is charging 1400 for it on their orphans. Finally they are paint infused plastic panels so any kind of paint protections seems like a rip off. Sounds like you got a bum deal but you have your car which is more then I can say after 13 months.
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Old 09-08-2008, 05:58 AM   #8 (permalink)
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Location: Terre Haute, IN
Drive: 09 Rally Red Passion
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AND you always have 72 hours to cancel the deal entirely!


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Old 09-08-2008, 06:31 AM   #9 (permalink)
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Location: Meadow Vista, CA
Drive: White/Silver Passion
I got the same kind of deal when I got mine.

Here is how I feel.

I got a car that I really enjoy and I have it now.

I like it and I feel good about it.

I am saving almost $500 a month in fuel because I doubled the MPG from my previous car.

If I was to wait until my DDE said, almost a year, I would have spent around $6000 in Gas.

I paid for the extra "goodies" that the dealer put on, in the end I am saving money and I have the car NOW!!

go have fun in it!!
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Old 09-08-2008, 08:00 AM   #10 (permalink)
 
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Location: Elk Grove, CA
Drive: 2008 smart fortwo cabrio
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Quote:
Originally Posted by chieftmc View Post
AND you always have 72 hours to cancel the deal entirely!


Don't know about the other states, but there is no 3-day grace period to back out of a car purchase in California.
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