Do you think Penske reads this?

[SPDYII]

I was wondering if anyone thinks that Penske or anyone from the Smartcar organization reads anything that is posted on this forum?. I think this is a great form. Alot of important information is shared here. I think just like us they would learn alot about their customers here and what they are thinking.

[sdawg1971]

I would have no doubt that this forum gets read. Doing a google search for anything regarding the smarts, and a top link will take you here.

[SmartShanna]

Well, I hope Roger does as I meant to tell him in the letter I just wrote that he and I share the same birth day and month (not year) Maybe we'll exchange gifts. My smart should be due about then...

[MicroNut]

Originally Posted by SPDYII

I was wondering if anyone thinks that Penske or anyone from the Smartcar organization reads anything that is posted on this forum.

MicroNut is just my cover name....

[SmartShanna]

Originally Posted by MicroNut

MicroNut is just my cover name....

Well, in that case, Micronut, do I need to tell you what I ordered or do you already have that information? ;) And if delivery of my birthday smart needs to arrive a bit early I'll be fine with that!

[MicroNut]

I'll have my people call your people....

[BobDiaz]

Originally Posted by SPDYII

I was wondering if anyone thinks that Penske or anyone from the Smartcar organization reads anything that is posted on this forum?. I think this is a great form. Alot of important information is shared here. I think just like us they would learn alot about their customers here and what they are thinking.

I'd say the chances of them reading this Forum is VERY high.

It costs next to nothing to examine and provides a wealth of information on what potential buyers are thinking.

In the case of other products, like the Panasonic HVX-200 Video Camera, the Product Manager for that camera stated at a Video Trade show that she checks the major forums on a regular bases.

Best Wishes,

Bob Diaz

[lhoboy]

Originally Posted by MicroNut

I'll have my people call your people....

Let's all do lunch.

[Fredvon4]

I see no evidence that Pensky reads any of this. I would be astounded if he did...Way too time consuming for a man that has every 15 minutes of each day planned out

Are there PAG or IB folks lurking or even contributing? I would hope so but so far I see a LOT of and frustration, for many many months

None of the Shembri or Pensky "speeches" appears to address any of the major concerns from us "reservationists" here on SCOA

SmartShanna has not posted the response from PAG yet (unless I missed it and that seems unlikely because I look for her by line every day)

I think we are flapping in the wind out here... I wish someone from IB or PAG would just annomously post that they are lurking...

Naw, that won't happen-- then we would really vent!

[propes]

Reading the list and responding to it are two different things. I know of two companies that regularly read fan-based forums about their organizations.

But as far as them responding to the concerns here, keep in mind how things can fly away on the internet - with a company like PAG, it would have to go through channels before they could make even an unofficial reply, because all it takes is a couple strokes of the delete key, and it looks like an unofficial reply is suddenly official. All you have to do is look like the dirty trick emails going around this political season.