When I picked up my Smart 10 days ago I noticed when the serviceman brought it to the sales office he had to slam the door 3 times to get it to latch. I figured a seat belt in the way. A day later when I pulled the driver door closed it didn't latch. After 2 or 3 more tries I pulled the indoor handle and it latched. Figured I'd have the dealer take a look when I went back to pick up my plates in a few weeks.
Then it got worse - one out of four or five times, then one out of 3, then finally it would not latch no matter what. I literally tried it 100 times withwindows down, soft, hard, gentle. So I drove to the dealer holding the door closed (and a continuous beep telling me it was open). The service rep tried 20 or so times and gave up. I put it in the shop, had to rent a car (all they had was $65/day) and called the next day.
The rep told me it had fixed itself! It now worked. He said he had 3 other owners report the same problem but they didn't know what caused it. He put in a call to Smart USA but they never called back.
There are a lot of things I like about my Smart, but wondering if my door will latch each time I drive it is extremely frustrating! I REALLY hope SmartCar figures this one out quickly.
Michael