This is very interesting. I was the one who posted about the awful sound coming from the front end and had taken it to the dealer several times with still no fix. Once again, let me say that they have been great at the Smart center, but I picked up my car from the service center and it seemed fine. Few days later, the same awful sound...Major frustration setting in!
But with this discovery, I may take it back and see what they say.
It's just that I know this sound is not the normal sounds I've heard for the past 22 months of owning my Smart and "Gary" sounds like he's in pain.
Also, thanks to all you SCoA folks who've already responded with possible answers to the front end noise.