Has anyone filed complaints with the FCC or BBB

[SmartCard]

Originally Posted by tumblindice

No way should people with similar reserve numbers be 12 to 15 months apart on delivery

Huh? Where do you get those numbers from.....they've only been delivering cars for 3 months now! (2 to 5 months apart on the same rezo number would be more believable!)

[chieftmc]

Originally Posted by Dunerunner

God Knows, I am not going to try and explain the reservation system. Dealership does matter with respect to your res#. Imagine you are in line at your Department of Motor Vehicles waiting for #345 to be called. I am in California (Sacramento) with the same number. The guy in front of you doesn't have his paperwork filled out and stays at the counter to do it. In the mean time, in Sacramento; I get called to the desk "Now helping #345". Then the person behind me gets called; Number 346. As you continue to wait for Homer to fill out his paperwork! I hope no one with a RES# higher than yours has gotten their car from your assigned dealership before you. If so please post that information as we are all trying to see some order in this system.

GREAT analogy and right on the money !

[tumblindice]

Who said anything about sueing????. Just wondered if any complaints were filed.
JEEZ
I still think the process is a cluster. Smart and PFG give us no info, I can only see by posts what numbers are configuring and what number are picking up their cars. I am looking at 22 months from a Sept 30 2007 reserve date

[NY Smartie]

I can only offer you some fine gouda cheese to go along with your original post.

[Dunerunner]

Originally Posted by tumblindice

I still think the process is a cluster. Smart and PFG give us no info, I can only see by posts what numbers are configuring and what number are picking up their cars. I am looking at 22 months from a Sept 30 2007 reserve date

Have you e-mailed smartUSA to see if you were sent a config. invite. That could be an option and might help with the lack of information gap that is bothering you. The Orphan route is very satisfying if you just want a car and perhaps you could get lucky and find one exactly like what you intend to configure.

[deaconpark]

Originally Posted by NY Smartie

I can only offer you some fine gouda cheese to go along with your original post.

OK I really shouldn't laugh... maybe just a snicker.
Nuff said
Russ

[halo36]

Complaints like this have been around before Smart ever came to the US. I have been on lists for other hot cars that had several month to years. I was on the list for the Beetle when it first came out. I got pissed off too because I thought everyone else was getting theirs before me. When I got one of the first Audi TTs, I decided there had to be other ways to get one besides waiting a year. I got one in a month. The Smart is no different. If you want one quickly there are plenty of ways to get one. I can get one within a week without paying anything over sticker. There will always be waiting lists, always people who complain about them, and always to get them quicker than waiting.