New transmission software? - Smart Car of America Forums : Smart Car Forum

**jwight** · 09-02-2010, 06:35 PM

From a SF member's post earlier today:

Quote:

I was at the smartcenter in San Francisco today for the latest transmission software patch (not the 2.0 update - this one's out only 3 weeks ...) ...

What's the story - anyone else heard more details?

John_H · 09-02-2010, 06:44 PM

This sounds like the patch we've been talking about. This is for customers experiencing a problem getting into reverse according to those discussions and not intended for the general public. It's purpose is curative, not prophylactic.

Is there anything more to the story?

forestacademy · 09-02-2010, 06:44 PM

Yeah we have been talking about this quite a bit. If folks have a problem that used to requite the clutch replacement (will not go into R) then they will get this update first. If they then still have problems they may get a new clutch

No one has been able to clearly tell us exactly what the patch does. I feel they are keeping the service folks in the dark for now. Can't tell a lie if you don't know anything.

smark · 09-02-2010, 06:46 PM

Had it done 3 weeks ago. Its to solve
reverse issues, and to save the clutch.
Isn't free after warranty is over. Just made it in time.
Shifts a little different. Cost $60.00 out of warranty.

**jwight** · 09-02-2010, 06:50 PM

So, you have to have a problem to get the upgrade...

Wdhitch · 09-02-2010, 06:51 PM

Quote:

Originally Posted by smark

Isn't free after warranty is over.

Not true... one call to smartUSA and it's free... We had a club member go that route just last week. The clutch issue is a known issue to smartUSA... if you call them on it you won't be charged.

**jwight** · 09-02-2010, 06:58 PM

Hmmmmm.... I think the smart is having trouble going into reverse out in the driveway.

smark · 09-02-2010, 07:00 PM

Quote:

Originally Posted by Wdhitch

Not true... one call to smartUSA and it's free... We had a club member go that route just last week. The clutch issue is a known issue to smartUSA... if you call them on it you won't be charged.

Tell our service manager that. He's a member, on SCOA. I got it free, under
last days of my warranty. That's the info he gave me. PM him. Tigerwong is his name.

Wdhitch · 09-02-2010, 07:10 PM

Quote:

Originally Posted by smark

Tell our service manager that. He's a member, on SCOA. I got it free, under
last days of my warranty. That's the info he gave me. PM him. Tigerwong is his name.

PM Sent....

BB Benz · 09-03-2010, 12:06 AM

Quote:

Originally Posted by smark

Had it done 3 weeks ago. Its to solve
reverse issues, and to save the clutch.
Isn't free after warranty is over. Just made it in time.
Shifts a little different. Cost $60.00 out of warranty.

Does it eliminate the clutch slipping when downshifting into second from third say after slowing down for a corner?