Problems so far.. - Smart Car of America Forums : Smart Car Forum
Home News Models Alternatives
 
Smart Car of America - America's Largest Smart Fortwo Enthusiast Community   Smart Fortwo, smart car, smartcar
HOME FORUMS GALLERY

Go Back   Smart Car of America Forums : Smart Car Forum > Community > smart General Discussion


Notices

SmartCarofAmerica.com is the premier Smart Car Forum on the internet. Registered Users do not see the above ads.
» Auto Insurance
» Supporting Partner
» Recent Threads
Trailer
1 Replies
Reply
 
LinkBack Thread Tools Display Modes
Old 06-27-2009, 09:33 AM   #1 (permalink)
 
Join Date: Jun 2009
Location: Chicago
Drive: Passion
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Problems so far..

I've had my Smart Passion since January 2008 and have 15,000 miles on it. The problems so far: A cracked windshield (half moon about 8" wide at the center bottom) that happened 6-25-09 during the day while the car was parked. Replacement cost is $900. The heater/AC temp adjustment is only On-Off at the 80-degree mark. No adjustment, either hot or cold. Also, I was shocked at the oil change cost of $125. I had oil changed in my Acura MDX at the Acura store for $30.

Garcia is offline   Reply With Quote
Old 06-27-2009, 10:06 AM   #2 (permalink)
SCOA Club
 
forestacademy's Avatar
 
Join Date: Aug 2008
Location: Spry Whimsy Fiber Arts
Drive: Passion
Posts: 11,129
Thanks: 56
Thanked 312 Times in 220 Posts
Garage
1- Windshield - What cused the crack, Quite often a small rock chip will expand in a temp shift and that can happen while parked
2- Was the AC/Heater issue handled by smart, and how was it handled. Did they take care of it for you or is it still unresolved.
3- Oil change cost, Not just oil change. Its your 10K or 1 year service check and includes a Mobile 1 oil change. The price can vary greatly from dealer to dealer. $125 is on the low end of and some have reported prices as high as $250.If I went to my local oil change place I couldn't get the oil changed for $30

Are you complaining or just saying?

Last edited by forestacademy; 06-27-2009 at 10:08 AM.
forestacademy is offline   Reply With Quote
Old 06-27-2009, 10:14 AM   #3 (permalink)
Banned
 
Join Date: Aug 2008
Location: RI
Drive: Passion
Posts: 343
Thanks: 0
Thanked 1 Time in 1 Post
Quote:
Originally Posted by Garcia View Post
A cracked windshield (half moon about 8" wide at the center bottom) that happened 6-25-09 during the day while the car was parked. Replacement cost is $900.
That's not a "problem". It's a byproduct of owning a car, and isn't unique to Smart.

Quote:
The heater/AC temp adjustment is only On-Off at the 80-degree mark. No adjustment, either hot or cold.
Well, that's obviously broken. Have you had it back to the dealer? If so, and they didn't fix it, go to another dealer and/or complain higher up the Smart food chain.

Quote:
Also, I was shocked at the oil change cost of $125. I had oil changed in my Acura MDX at the Acura store for $30.
It's a synthetic oil, so it will cost you a bit more than a regular oil change. And you only have one a year, as opposed to every three months with other cars. And you probably paid twice as much for your Acura.
JD10367 is offline   Reply With Quote
Old 06-27-2009, 10:47 AM   #4 (permalink)
SCOA Club
 
smartHHO's Avatar
 
Join Date: Aug 2008
Location: Round Rock
Drive: Cabrio
Posts: 1,015
Thanks: 0
Thanked 4 Times in 4 Posts
Quote:
Originally Posted by Garcia View Post
I've had my Smart Passion since January 2008 and have 15,000 miles on it. The problems so far: A cracked windshield (half moon about 8" wide at the center bottom) that happened 6-25-09 during the day while the car was parked. Replacement cost is $900. The heater/AC temp adjustment is only On-Off at the 80-degree mark. No adjustment, either hot or cold. Also, I was shocked at the oil change cost of $125. I had oil changed in my Acura MDX at the Acura store for $30.
OMG, your smart center bent you over for that one. I just had mine changed to get out the crap at 5k. Dealer cost me $40 for oil change. I would find another dealer. They suck badly.
smartHHO is offline   Reply With Quote
Old 06-27-2009, 11:13 AM   #5 (permalink)
 
John_H's Avatar
 
Join Date: Apr 2008
Location: Roanoke, VA
Drive: Cabrio
Posts: 3,546
Thanks: 0
Thanked 12 Times in 8 Posts
Different dealers == different prices, absolutely.
But $40 for a synthetic change? What a bahgin!
John_H is offline   Reply With Quote
Old 06-27-2009, 11:21 AM   #6 (permalink)
SCOA Club
 
smartHHO's Avatar
 
Join Date: Aug 2008
Location: Round Rock
Drive: Cabrio
Posts: 1,015
Thanks: 0
Thanked 4 Times in 4 Posts
Quote:
Originally Posted by John_H View Post
Different dealers == different prices, absolutely.
But $40 for a synthetic change? What a bahgin!
Remember, I am dealing with Round Rock which was number one in customer satisfaction last year. They Rock for sure. And yes, they put in the synthetic moble oil. Took about 30 min tops and car was done.
smartHHO is offline   Reply With Quote
Old 06-27-2009, 11:23 AM   #7 (permalink)
 
jefferios's Avatar
 
Join Date: Mar 2008
Location: Chesapeake, VA
Drive: Passion
Posts: 3,106
Thanks: 208
Thanked 64 Times in 48 Posts
Garage
Wow, $40 at round rock. Nice deal!
jefferios is offline   Reply With Quote
Old 06-27-2009, 11:26 AM   #8 (permalink)
Moderator
SCOA Club
 
jimvw57's Avatar
 
Join Date: Sep 2008
Location: southern Minnesota
Drive: Pure
Posts: 4,830
Thanks: 75
Thanked 354 Times in 239 Posts
Garage
Mobil 1 oil synthetic sells for around 6-7 bucks a quart at Walmart. Add in a dealer markup, filter and labor rate and you probably got by cheap for a dealer. Some dealers charge less, take the loss and try to sell you add-ons. Overall, you didn't do too bad on the 10K checkup/oil change.

The heater is a different issue. Hopefuly you took it in and they got it working under warranty. Windshield, I think Smart covers the first year, but not 100% on that one.
jimvw57 is offline   Reply With Quote
Old 06-27-2009, 11:41 AM   #9 (permalink)
SCOA Club
 
forestacademy's Avatar
 
Join Date: Aug 2008
Location: Spry Whimsy Fiber Arts
Drive: Passion
Posts: 11,129
Thanks: 56
Thanked 312 Times in 220 Posts
Garage
Quote:
Originally Posted by smartHHO View Post
OMG, your smart center bent you over for that one. I just had mine changed to get out the crap at 5k. Dealer cost me $40 for oil change. I would find another dealer. They suck badly.
Interesting,
THey just charged you for an oil change at an unscheduled time.
This was not your 10K/1year Service most folks pay $120+ for.
If you go back in 5K miles and then get hit with the $120 service (not just oil change) then you have already spent $40 more than me.

But, If you one of the folks who buy into the oil industry myth you need to change it more often then $40 is a good deal, sort of

Did I just open a can or Worms?
forestacademy is offline   Reply With Quote
Old 06-27-2009, 11:42 AM   #10 (permalink)
 
MPrice2984's Avatar
 
Join Date: Jan 2008
Location: NW Indiana - Westville/MC
Drive: Passion
Posts: 481
Thanks: 14
Thanked 43 Times in 25 Posts
Garcia - I get where you are coming from. What people don't understand is that both Chicago area smart dealers are in areas where the average house is over $850,000 and there are more Mercedes, BMW, Audi and Bentley's than you can shake a stick at. The dealers put smart in so the Mercedes driving parents could buy a smart as their first cars and then move up in a couple of years. The
treatment is really high end but so are all of the prices. Loeber quoted me $34ea
for OE spark plugs, $18 for an oil filter.
MPrice2984 is offline   Reply With Quote
Today
 


This ad will not be shown if you are logged in.

Sponsored Links
Advertisement
 
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
A/c Problems satchelretired New Members Area 1 03-19-2009 10:36 AM
Battery problems? txlonghorn Texas Chapter 2 02-15-2009 02:14 PM
Key Problems SeaDoc smart Operation and Maintenance 5 06-16-2008 03:38 PM
Sun Screen Problems cmeier9753 smart General Discussion 1 06-09-2008 07:07 PM
More transmission problems Broken Kid smart General Discussion 7 05-27-2008 10:14 PM

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 05:14 PM.



Smart Cars of America, LLC is not affiliated with, authorized by, associated with or have any connection with G&K, Zap, Mercedes-Benz, Mercedes-Benz AMG, Mercedes-Benz McLaren Mercedes-Benz USA, LLC, smart Canada Division, DaimlerChrysler, Chrysler LLC, DaimlerChrysler AG, Maybach, smart gmbh, a division of Mercedes Benz LLC, the manufacturer of SMART automobiles, smart USA Distributor, LLC, a division of Penske Automotive Group, Inc, the exclusive authorized U.S. importer and distributor of the smart vehicle or any of their official dealerships


Powered by vBulletin® Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.3.2
Garage Plus vBulletin Plugins by Drive Thru Online, Inc.
Ad Management by RedTyger