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Old 08-07-2008, 07:59 AM   #1 (permalink)
 
Location: Texas
Recall....

My car was just picked up by my Smart San Antonio dealer for a recall. I live in Corpus Christi, Texas and my SA dealer is 150 miles away. I was concented intially about the distance from my closest dealer. But now my concerns have been answered.

Smart USA has just picked up my car with a flat bed tow truck, and has even given me a car to drive, while the recall is being handled. When the recall is finished they will again return my vehicle via the flat tow truck.

Kudos to SmartUSA for their great service!!!


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Old 08-07-2008, 08:07 AM   #2 (permalink)
 
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Location: Hartford
Drive: fortwo Passion Coupe
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What is the recall for? Was your car undrivable?

Great dealer. Mine won't even do that if you bought a $70k Audi from them.

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Old 08-07-2008, 09:02 AM   #3 (permalink)
 
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Location: dundee, michigan
Drive: 2008 smart fortwo!!!!
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I believe I read this recall else where. It was said that it had to due with the paint on the "gray" tridion cell. But could be something else I maybe I read that somewhere.

Last edited by T12121; 08-07-2008 at 09:04 AM..

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Old 08-07-2008, 09:33 AM   #4 (permalink)
 
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Location: Lockhart, TX
Drive: Mercedes SL 500
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I must say I'm truly impressed by how Smart is handling this. Mistakes happen during any manufacturing process, but historically most auto manufacturers (read: the Big Three) do their best to cover up/hide/ignore the problem until something terrible happens (cars bursting into flames, people dying in accidents, etc.) before they grudgingly do a recall. Smart has been responsive, professional, and honest.

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Old 08-07-2008, 10:52 AM   #5 (permalink)
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Location: Los Angeles, CA
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I'd be interested to hear what the recall was for as well. Please find out more info. Thanks!

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Old 08-07-2008, 11:32 AM   #6 (permalink)
 
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Location: NorCal
Quote:
Originally Posted by ShaneXman View Post
I'd be interested to hear what the recall was for as well. Please find out more info. Thanks!
+1, they should have provided some info and paper work...

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Old 08-07-2008, 11:41 AM   #7 (permalink)
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Location: Louisville, Kentucky
Drive: Red/Bk Cabrio, '04 JCW MCS
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Quote:
Originally Posted by T12121 View Post
I believe I read this recall else where. It was said that it had to due with the paint on the "gray" tridion cell. But could be something else I maybe I read that somewhere.
in all probability.....Flash's profile does list a silver tridion, and he's a new member (= recent delivery?)

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