Originally Posted by shark
Took smart by smart center of Round Rock. They looked at the detached roof. Called smart rep. Put me in a loaner and are now resolving the issue.
My hat's off to RR smart and particularly the Parts manager and supporting vendor here, Paul Bridle, for his prompt and professional handling of my issue.(Throw some business his way...)
LOANER!!! I had to hoof it after I drove 300+ miles to my dealer of choice, plus I had to spend the night.
That being said, the car WAS out of warranty and it was for crazing that the roof was replaced. So they worked on my car out of warranty (but it was still barely a year old) I guess I'll shut up and color.
Glad they fixed it. Good news