Smart Car owners/drivers beware. Service for your car is minimial !!
My Fortwo is only six days old and already it has spent two of those days in the repair shop. I'd only driven it 400 miles when a "check engine" light came on. Called the 800 number for service (it was 9pm at the time) and I was told not to drive the car. Since I'm nearly 200 miles from my dealer, they arranged to have it towed to the dealers shop.
So far after two days of playing with it, the dealer's tech guy can't get a good idea what is "setting the codes". Something in the emissions control system. Techincal Support from Smart USA (from what I've gathered) is minimial. The tech support network is not really up and running very well (new car blues).
The shop has been unable to tell me when my car will be fixed, nor can they tell me if the parts needed to fix the car are available.

Meanwhile, I'm without transportation.

If that weren't bad enough, my local newspaper did a front page story about my Smart Car. Everyone is asking about it and everyone wants to see it. Too bad its 200 miles away in some dark, damp, scarely garage !!
Bruhutch