Smart Car March Newsletter and smartautowarranty.com

[SmartAzz]

I haven't seen it, must have gone into the spam folder..

[mismart]

Originally Posted by LinuxGuy

The newsletter was NOT from "smartusa" but from "Smart Car of American" and was sent as a result of joining this forum. It was sent by the owner of this forum. It is NOT the March Newsletter from smartUSA.

So the forum we have all been active on (and creating good 'numbers' for) is SPAMMING US. THAT SUCKS A BIG ONE. Hmmm, also owned by IB iirc.

Wonder if the #2 delivery in the US gets 'removed' over this honest anger.

Hope smartusa gets their forum up soon.

[SmartCard]

I noticed that they had a disclaimer on the bottom saying how they weren't associated with Best Buy.....they should have also had one for Smartusa as well!

[Old smart]

Originally Posted by Old smart

When I think about the 24/24K warranty, and the smart-1 service that goes with it (and ends with it), I realize that there will be about 2-1/2 years of smart experience before I am left out in the cold. Lots of bugs will be worked out during that time. But, it seems to me that most vehicles visit the shop for periodic maintenance, and various safety recalls. My own experience doesn’t include many actual warranty issues. If there is a safety recall, all affected vehicles will be handled, not just those with warranty coverage left. A big deal I see is getting the vehicle back to the distant dealer. Third party warranties won’t do much for us there, but smart-1 service will. So, instead of squalling for more warranty, OEM or third party, I would like to have the opportunity to buy more smart-1 time. That is something that PAG could sell themselves in-house without doing anything different than collecting the money and issuing a coverage card (just like AAA). Then I think I can deal with the off-warranty things myself.

Yesterday morning I emailed Ken Kettenbeil on this subject. His reply was back later in the evening: "Great idea. I have forwarded your request to my boss for consideration." He also said: "Also – he is currently in Germany meeting with the manufacturer to discuss customer requests regarding the vehicle and accessories. Daytime running lights are on the list."

N.B. I had previously emailed him three weks ago about DRLs. We're making progress.