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Old 09-11-2008, 03:23 PM   #1 (permalink)
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Location: Almost Heaven... West Virginia
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smart: The good, the bad, and the ugly...

Well, the day finally came after 13 months. Both of my smarts (a white/black/beige cloth passion coupe and black/black/black leather loaded passion coupe) arrived and I picked them up this past Saturday in Columbus. Very nice dealership and sales staff. The paperwork took longer than expected, but overall, it was still very satisfying. Kudos to Kevin, Megan, and John! Actually, double kudos, since I left my planner at the dealership and they graciously overnighted it back to me (I'm 3 hours away)! Excellent service!

The Good

Shifting: After reading all the negative press and responses here in the forum, I was expecting much worse. Fortunately, if you grew up driving manuals and don't expect automatic-style shifting, it's fine. It takes a little getting used to, but no big deal.

Ride: Again, with comments from the press and others, I expected it to ride like a board on a concrete slab, but again, nothing that jarring. And, yes, I've driven it on some patch, on top of patch, beside of pothole roads in WV. It's no Buick or 3 ton SUV, but it's about what you'd expect in a car with this wheelbase. Heck, I think my VW GTI rode worse when I picked it up and the dealer had the tires inflated to 40 psi. You could feel a sheet of paper in the road!

Comfort and room: I'm 6' 2" and 280lbs., so room is important to me. I've got more leg and headroom in the smart than I did in my '07 Honda Civic. The seats seem to be perfectly adequate, if a tad stiff (also like the GTI).

Performance: Both cars are still in the break-in period and I was being overly gentle with both cars, but the paddle shifters are fun from a stop being careful not to wind it out. The manual mode is also great for holding 4th on steeper inclines at highway speed. I think I may swap out the front wheels/tires for a set the same size as the rears and go for a little wider tire all the way around for ride and handling, but so far, so good.

Sunshade: I'm thinking these cars may have a later gen sunshade as it appears to be a little different than the demo model I drove in Columbus. Regardless, I didn't have any problems with either car's shade.

Wind: There wasn't much wind on the way back from Columbus, but I could notice a little wobble from passing semis. The effect was worse at higher speeds, but at 60-65 it seemed to be fairly well planted. I don't think I would want to drive high speeds for any length of time, at least not until I get more used to the car. But I typically drive 65 - 70 anyway in my Nissan truck and the Honda to maximize fuel economy.

Economy: I haven't filled either car up yet, but both had 7 bars showing (1 bar from the top) on the fuel gauge before leaving Columbus and both were at half a tank after the 200 mile trip home. I routinely managed 37-38 with the Honda, so I think I can maintain well over 40 in the smart if driven similarly.

The Bad

Not too much here, but a couple of observations.

Air Conditioning: The A/C in my white car seems a bit weak, but that is after very little usage. I am also used to a Honda Civic's 'liquid nitrogen fueled A/C' that could single handedly cure global warming. So, I may revise that opinion later. I haven't been driving the black car, so I can't compare it.

Early Shifting: Others have mentioned the sensation of 'lugging' the engine and as a manual driver, I would agree that it does seem that way just to listen to the engine. Of course, when you're using such light throttle during the break-in, I'm sure the computer is doing that on purpose. Perhaps it will change? If not, there is always the paddle shifters or a heavier foot later. Although, the tach is reading 2K or a little more and it may be perfectly normal and we just don't like the sound/feel of it. Perhaps my backside isn't calibrated for this engine yet and I just want to downshift or hold a gear a little longer?

Stereo: Minor gripe. I guess I was expecting just a little more from the upgraded stereo, but it's perfectly adequate and still probably worth the $350 unless you're going custom anyway. The controls, however, are not the most intuitive.

The Ugly

Deer and smart car do not mix (but better than other cars!). Less than 24 hours after picking them up, I managed to tag a deer in the white car. In any other car, the deer would have likely damaged the hood and grill, but the smart bodywork has survived without damage. The plastic looks pristine after inspecting it. The driver's side headlight, however, didn't fare too well and the housing was busted in multiple places. A new headlight is on order and I was forcefully introduced to the process of removing the body panels from the car. I can tell you it was no where near as bad as I imagined. In 40 minutes I had the side skirts and front bumper and hood removed from the car (thanks to Evilution's site!). We'll see how well they go back on after the new headlight arrives. I'm not a real 'handy' guy with mechanical things, but it wasn't bad at all. I'm impressed that the owner is able to actually perform this kind of work without great difficulty or specialized tools.

By the way, the deer survived and kept going, but he's going to be sore for a while judging by the wallop to the headlight and the noise of the impact. He would have been sprawled across the hood of the Honda, so it could have been a more expensive repair.

So, there you have it, the good, the bad, and the ugly. Overall, I'm pleased with the car thus far.

And, one other thing, no one was exaggerating about the amount of attention these things generate! I've never had so many conversations with strangers in such a short period of time or people doing crazy things to get a picture of a car. Amazing...

Last edited by rfernatt; 09-12-2008 at 08:10 AM..

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Old 09-11-2008, 04:17 PM   #2 (permalink)
 
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Location: Mojave Desert, CA
Drive: 08 smart, 01 jeep cherokee
your "Good and Bad" reviews just about fit my experience to a tee! I too expected the upgraded radio/6 cd to sound better...but, i'd still rate it "acceptable".

I haven't hit any animals yet...

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Old 09-11-2008, 04:29 PM   #3 (permalink)
 
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Location: NJ
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over all it sounds like you do enjoy the car. It will only get better.
Some luck, hitting a deer. Glad... smart, you and the deer came out ok.

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Old 09-12-2008, 07:31 AM   #4 (permalink)
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Headlight mounting

One other thought about the headlight and a redesign suggestion. The headlight attaches at three points. The center most mounting point is attached to a plastic 'ear' that is part of a much larger support structure. A dealer called it the radiator support. The collision with the deer broke two of the headlight mounting tabs and busted the bottom of the headlight, but all of that damage was contained to the headlight itself. So, replace the headlight and you're good. However, it also broke that 'ear' off of the radiator support piece. It would take a good bit more work and expense to replace that whole structure for one plastic protrusion used to hold 1/3 of the headlight. Since the entire ear broke off intact and it is not a 'load bearing' component, I am going to epoxy it back on and remount the new headlight.

However, I would suggest to smart engineers that they connect the headlight to that support structure in such a way as to allow it to breakaway without damaging the radiator support. I can think of a couple possibilities so I'm sure there are options.

That's my 2 cents, FWIW.

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Old 09-12-2008, 07:56 AM   #5 (permalink)
 
Location: Royal Oak, MI
Drive: 2003 MINI Cooper S
Nice review, esp for those of us in the "long wait" mode...
Thanks for posting that.

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Old 09-12-2008, 07:56 AM   #6 (permalink)
 
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Great write-up, thanks. Too bad the deer survived: they make excellent terrines and patés!

The gearbox "adapts" quickly and shift much smoother after about 1000 miles. I noticed a freer flowing exhaust also helps shifting.

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Old 09-12-2008, 08:01 AM   #7 (permalink)
 
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Location: Rancho Cucamonga
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I could have written your report, all but the ugly, no deer here. Excellent...

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Old 09-12-2008, 08:32 AM   #8 (permalink)
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Location: Long Beach, CA
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Quote:
Originally Posted by burtandnancy View Post
I could have written your report, all but the ugly, no deer here. Excellent...

As burtandnancy said no deer but sometimes I don't know what to think about some of our signs in California:



I just want to say, as the son of immigrants, my comments are neither for or against the illegal immigrant population.

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Old 09-12-2008, 08:44 AM   #9 (permalink)
 
Location: Sonora, CA
Aha ... the deer ... so far I've had deer look at it as in "what is that???" ... they had the good sense and not jump in front of it

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Old 09-12-2008, 08:55 AM   #10 (permalink)
 
Location: Hills of WV
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Where are you??? You must be here in wonderful West Virginia by your location. All your notes are about like mine. I am a big guy...about the same size. Deer in Pocahontas are as bad or worst than anywhere...and while each family member has hit one...none in a Smart...yet. The higher speed driving comfort will come....the first day I owned mine and drove back from Pittsburgh I almost thought I'd made a mistake....the Smart was so different at interstate speeds it scared me at first...but after a week it was fine. One a empty stretch of I-64 last week I was not paying attention to the speedometer and found myself going 80 mph and very comfortable!

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