smart USA Certified Pre-Owned (CPO) program - Smart Car of America Forums : Smart Car Forum

**jwight** · 05-09-2012, 11:47 AM

Checked the smart USA site and found this addition: smart CPO. certified pre-owned used smart cars. smart USA

Quote:

Depending on the model year of your Certified Pre-Owned smart, you could have either 1 year / up to 100,000 total vehicle accumulated miles or 2 years / up to 100,000 total vehicle accumulated miles.1

CPO brochure: http://www.smartusa.com/Downloads/sm...o_brochure.pdf

Took them a while but they finally got this going.

MB DNA · 05-09-2012, 12:30 PM

Quote:

Originally Posted by jwight

CPO brochure: http://www.smartusa.com/Downloads/sm...o_brochure.pdf

Took them a while but they finally got this going.

Be interesting to see how they roll this out - advertised program or secret handshake inside the smart Center coat closet?

This could make the smart Centers more interested in buying your used smart expecially if it is low miles and has documented service at the dealer?

It may also prop up the used smart value, only time will tell?

The warranty fine print is killer - The smart CPO Limited Warranty covers the cost of parts and labor needed to repair any item on your vehicle, if they are defective in material or workmanship, you pay nothing for repairs covered by the Warranty. There are some exceptions to coverage so ask your authorized smart center to review the exceptions.

Then if you have some extra change in your pocket you can opt for the smart CPO Extended Limited Warranty.

Note: It will be interesting to see the CPO coverage (defective in material or workmanship) of clutch actuators, fuel pumps, heater blower motors and such - only time will tell.

Timing for this program is good as we are four years out from introduction with a likely inventory of used smarts that could be turning over? The 2013 “facelift” should allow the NEW inventory to stand on its own from the Pre-Owned CPO?

**jwight** · 05-09-2012, 01:10 PM

Putting it on the smart USA site is pretty public IMHO. I think if you check, the smart CPO terms read pretty much like the Mercedes-Benz CPO terms.

MB DNA · 05-09-2012, 03:23 PM

Quote:

Originally Posted by jwight

Putting it on the smart USA site is pretty public IMHO. I think if you check, the smart CPO terms read pretty much like the Mercedes-Benz CPO terms.

HUH? Public yes, but hardly would be considered "advertising."

Not debating the CPO terms, just seems like much to do about nothing - again.

IMHO.

Uptown Dog Co · 05-09-2012, 04:07 PM

Quote:

Originally Posted by MB DNA

HUH? Public yes, but hardly would be considered "advertising."

Not debating the CPO terms, just seems like much to do about nothing - again.

IMHO.

Kinda like a "Limited Life-Time Warranty."

Uptown Dog Company

Padawan · 05-09-2012, 05:09 PM

Certainly seems like a great thing to me.

SmartJoeMN · 05-10-2012, 05:01 AM

Sounds like a good deal for some people who want a used one. I'll have to check it out next time I'm at my local dealer... oh shoot. I forgot.. Weeks not months!

**jwight** · 05-11-2012, 08:15 AM

Might be an opportunity to offer up a low mileage 2010 or 2011 to your smart center - the CPO program is just ramping up and they don't have much inventory right now.