Someone please explain the "tire" situation.

[factor9]

Jim - In the "for what it's worth category," when I questioned my saleman about the warranty, he noted that the roadside service included in the 2-year warranty was fairly limited in its use, and many road repair calls would result in owners incurring additional fees such as mileage. He HIGHLY recommended sticking with AAA or other roadside service coverage for your Smart, if you have it. I'm going to go with the roadside service package offered by my extended warranty. And, I'm not taking any additional warranties through the dealership.

[SmartAzz]

Originally Posted by factor9

Jim - In the "for what it's worth category," when I questioned my saleman about the warranty, he noted that the roadside service included in the 2-year warranty was fairly limited in its use, and many road repair calls would result in owners incurring additional fees such as mileage. .

Hmm, other roadside assistance that came with cars we've had was comprehensive, I'm gonna have to read these limitations/exclusions that makes this one sound so poor and 'limited in its use'..

[SmartJJ]

Standard AAA only covers about 3 miles of towing. We had trouble once 110 miles from a dealer (not an issue a local shop could address), and the AAA wanted $4/mile after the first 3. Used the Garmin GPS to find another tow service (it lists them, including address and phone) that only charged $2/mile.

Just something to keep in mind...

[chieftmc]

AAA is the way to fly!!! I've been a member for 20+ years (Plus package, 200 mile tow, etc., not that much more) and over the years it has paid for itself over and over (helped the better half with gas, tire change, lock out and towed me a couple of times !

[JIM VINYARD]

I have road service with Allstate Insurance and I can be towed 200 miles and it doesn't even have to be my vehicle.

[vwW12]

• The smart-branded tire and wheel contract specifically states that they only pay $100 towards tow-truck service/emergency service.

So if you get a flat 100 miles from a dealer, and they flat-bed you back to the dealer, they will pay for getting the tire fixed and/or a new tire, but you may have to pay a significant amount of $$$ for tow-truck.

It also states that they will not pay for repair work performed at a service station, garage, or repair shop.

• The smart original warranty does not cover any towing/flat bed due to tire flats or failures —or so the dealer told me. I have not read the terms.

• The smart-branded extended warranty contract does provide for emergency roadside assistance including flat tire assistance but towing is not covered for tire flats or failures.

They only pay $100 for emergency roadside assistance.

[Chris Wurgler]

Banged the right rear on a curb, bent the rim just enough. Goop didn't work to fix it.
Had it flat bedded in to Dealer. Tire, Rim, New goop and goop hose, plus tax.... $669.00 I think I remember.

While there, I inquired about the tire and Rim Insurance that Had been offered and refused over a year ago. Bought it!.... I think it was $365 or so. Thinking it would never happen again, but what the H*LL.

6, thats SIX days later, WHAM, it happened again same tire 2 blocks from the first. Everything was covered, so it paid off for me.

Hopefully I'll never need it again.

ALSO.... Remember... Play dumb
Gosh! I don't know what I hit! SOMETHING in the Road.
Play dumb, cause curbs, sometime potholes... all sorts of things Are Not Covered.

[jimvw57]

Aas I recall, one of the members in here had an issue passing through Chicago and hitting a pothole with their Brabus on the way to The Wisconsin Dells rally last summer. They had major hassles getting 2 tires and rims. I heard they were brought out from Detroit in a pickup to get them on their way.

The low profile tires can play havoc with road debris and potholes so a warranty or road hazard is not a bad idea.