I'm getting the impression from the Smart Car dealer that this sunshade problem is a world wide issue. Mine wont function (and now it's got a tear in it), but at least they got it closed. All the dealer can say is "we expect them soon & you're not the only one with the problem". Has anyone contacted corporate headquarters or the factory to get the scoop on this? I can't believe a company like Mercedes would install the piece of crap like that sunshade. It's like a cheap window shade. I'm told the newer one will be of better quality. I'm not shy, just can't find whom to contact. Thanks, Ron