At my recent 1st-year service I was able to negotiate a mutually advantageous deal. I waived the oil and filter change in exchange for an annual safety inspection, an early check of the engine air filter (OK), a re-check of the front end alignment (a non-warranty action) and an "official" recording of the front tire shoulder wear** beyond the called-for center wear recording. The smart center got the $212 fixed price that they wanted and I got some different things that I wanted, including the opportunity for a not expensive DIY oil change using the oil and filter that I preferred.
If the sc has to price the service packages to make some profit, that is OK; I do have an interest in the sc continuing as a viable business (one sc has already folded for lack of profit). By waiving the oil change portion, I get the opportunity to ask for different things that can bolster the smart's somewhat perfunctory maintenance regimen.
** It is now "officially" recorded that after 7200 miles my front tires are wearing unevenly from side-to-side (faster on the inner sides), and with in-spec front end alignment. So maybe at the 2-year check (+/- 14,400 miles) I will opt for a reversal of the front tires on the rims in lieu of the oil change.