wellsmart order

[fts1966]

has any one ordered any thing from wellsmart.co.uk i did and i think i have been overcharged 100.00 and i did not get an invoice from them in my email. i have mailed them but no response yet.

frank

[JPaul]

Hi 'fts1966',
Have you seen the thread:
wellsmart
It may soothe your apprehension? If not your issue...

[foyfarlow]

yup thats typical for them they didnt respond to emails and dont take phone calls .. i ordered head lights a while back .. i finally got a response 2 days after they showed up in the mail in pretty damaged boxes .. luckly made it undamaged 3 weeeks after i ordered them .. and they said they where proccessing my order .. funny .. there customer service is just plain sad.

if i where you id give boris and rachel a call at smart madness they will price match and have the same product line .. not to mention excellent customer service =)

[fts1966]

well tahnks,

but that was some good and some bad. hope this one is good. still am bing charge more than what i order by almost $100.00

[SunDiego]

I ordered an airscoop from them just fine but their customer service is poor.

[andrewd]

Originally Posted by SunDiego

I ordered an airscoop from them just fine but their customer service is poor.

POOR is an understatement!

i've spent over 2k there and will never buy anything from them again!

[The Rigger]

Originally Posted by andrewd

POOR is an understatement!
i've spent over 2k there and will never buy anything from them again!

See the "Euro Taillights" thread for my experiences with WellSmart...

Never again.

[fts1966]

well okay,

seems this is my fault. some how i purchased 2 of the intake hoses. kate mailed me back and told me what the order was. so now i have asked if it has shipped or if i can get a refund on 1 of them.

so so far on this order it is my fault.

thanks to every one. so far wellsmart is doing there job well.

frank